Articles Tagged with ''customer service''

ABC Supply Co., Inc., Q&A with Rich Thompson (pictured).
State of the Industry 2026

Roofing Industry Q&A 2026: ABC Supply Co.

Rich Thompson highlights how ABC Supply Co. maintains stability in a rapidly-evolving supplier world, while still innovating with technology, contractor engagement and more in this exclusive Q&A.
Art Aisner, Editor in Chief of Roofing Contractor
Art Aisner
No Comments
You’ve seen the survey results, now roofing industry leaders weigh in on what will likely determine success – and failure – in 2026.
Read More
Smart Strategies for Faster Collections
Legal Insights

The Art of Accounts Receivable

From customer vetting to payment plans, Trent Cotney outlines proven ways contractors can reduce risk, speed up collections and keep cash moving
Tanja Kern headshot
Tanja Kern
Trent Cotney, Attorney at Law
Trent Cotney
No Comments

Unpaid invoices are rising, and “wait and see” isn’t a strategy. In this episode, Trent Cotney shares practical ways to collect faster: vet customers upfront, track AR weekly, follow a consistent contact plan, use payment options, and know when owners should step in.


Read More
3 architects wearing hard hats looking at a laptop

Solving the Claims Bottleneck in Roofing

Insurance claims often leave roofing contractors stuck in months of negotiations, cash flow delays, and disputes. AI-powered estimating platforms are changing that
Curtis Kincaid, Scopeworx
Curtis Kincaid
No Comments
Insurance claims often leave roofing contractors stuck in months of negotiations, cash flow delays, and disputes. AI-powered estimating platforms are changing that.
Read More

Be in the forefront of the roofing industry!

Join thousands of professionals today. Shouldn’t you know what they know?

JOIN NOW!