Customer service - Articles - Page 3

3 architects wearing hard hats looking at a laptop

Solving the Claims Bottleneck in Roofing

Insurance claims often leave roofing contractors stuck in months of negotiations, cash flow delays, and disputes. AI-powered estimating platforms are changing that

Curtis Kincaid

November 11, 2025

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Insurance claims often leave roofing contractors stuck in months of negotiations, cash flow delays, and disputes. AI-powered estimating platforms are changing that.

Roofing Technology

AI Can Revolutionize Appointment Scheduling for Roofing Contractors

Voice AI agents built for home services offer a more efficient, reliable way to convert inbound calls into confirmed appointments.

Kevin Wu

October 30, 2025

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How voice AI can automate phone-based appointment scheduling for roofing contractors.

Podcast

Dear Anna: How Do I Never Lose a Customer Again?

Learn tips and strategies on winning over customers and making them lifelong clients

October 29, 2025

Art Unlimited CEO Anna Anderson discusses strategies from the book “Never Lose a Customer Again” and how roofing contractors can apply them to their marketing and operations to win over customers.

11 Ways to Use AI In Your Roofing Business

Our Criteria for Selecting AI Roofing Tools

Austin Ryder

October 15, 2025

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AI is evolving at an unprecedented rate and will continue to change faster and faster. Here are just a few suggestions on how you can use it to help grow and maintain your business.

2025 Young Guns

Roofing Reinvented

Young Gun Wendy Lucas

Tanja Kern

October 3, 2025

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How Wendy Lucas turned an unexpected career pivot into a mission to transform client experience and inspire the next generation of roofing professionals.

2025 Young Guns

Fitting Right In

Young Gun Charlie Rademacher

Art Aisner

October 3, 2025

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After a major move from Manhattan, Charlie Rademacher fits right into the family business — focused on relationship-driven sales and service.

2025 Young Guns

Roofing Concierge

Young Gun Kenny Locatelli

Chris Gray

October 3, 2025

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Since entering roofing in 2017, Kenny Locatelli has built 180 Contractors into more than a roofing company — a service-driven business built on communication, vision and customer care.

Young Guns Group Shot at Best of Success conference

2025 Young Guns

Young Guns 2025: Self-Starters

Standout roofing contractors under the age of 40 continue pushing their limits to drive success

Art Aisner

October 3, 2025

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RC’s latest crop of young roofing professionals under age 40 made major life-changing decisions to explore their entrepreneurial sides in roofing.

Hiring News

FlashCo Adds Two Sales Reps to Expand Regional Reach

Castaneda And Swayne Join FlashCo To Strengthen Service

Roofing Contractor Staff

September 11, 2025

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FlashCo hires Oscar Castaneda and Tanner Swayne to boost sales and service in the Southwest-South and Central-South regions, adding 26 years of experience.