Articles Tagged with ''customer service''

Reroofing Market Index Survey Q3 2023 - RC - TOF.jpg

Economic Indicators

Reroofing Market Index Survey for Q3 2023 Shows Bright Spots

Findings reflect front-line observations, principally from roofing contractors working on both low- and steep-slope reroofs

Bryan Gottlieb

October 27, 2023

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The North American industry trade associations' amalgamated Quarterly Market Index Survey for Reroofing in Q3 2023 showed improved prospects compared to the same period a year earlier, with eight out of 10 respondents identifying as roofing contractors.

Podcast

Dear Anna: How Do I Create Residual Revenue Opportunities?

Commercial and residential roofers can use these tips to potentially generate additional revenue

Chris Gray

September 7, 2023

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Art Unlimited CEO Anna Anderson shares how roofing contractors can find additional revenue opportunities from a source readily available to them.

Distributor Profile

Profile: David Cusey, DW Distribution

President and regional manager finds a way to make his business and his customers succeed

Chris Gray

August 22, 2023

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From side jobs at Home Depot to becoming president of a regional distributor, David Cusey has always emphasized the need to find a way to help customers succeed.

Sprayworks_Customer Appreciation-TOF.jpg

SprayWorks Equipment Hosts ‘Customer Appreciation Day'

Event is open to customers and those interested in learning more about spray foam and coatings

Roofing Contractor Staff

August 1, 2023

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SprayWorks Equipment, based in Kent, Ohio, is hosting its sixth annual ‘Customer Appreciation Day’ from 11 a.m.-3 p.m. on Friday, August 25, at the SprayWorks Equipment office in Kent, Ohio.

Putting Social Media to Work for Your Roofing Business

Posting attention-grabbing photos displaying your craft is just one example of how roofers can leverage their social media.

Paul Scelsi

July 31, 2023

One Comment

Posting attention-grabbing photos displaying your craft is just one example of how roofers can leverage their social media.

JobNimbus Acquires Roofer Marketers

Acquisition of digital marketing agency expands capabilities for roofing contractors

April 10, 2023

2 Comments

JobNimbus says the acquisition will expand JobNimbus' CRM capabilities for the roofing industry and provide Roofer Marketers' clients with a more robust solution.

Ways Roofing Distributors Should Matter to Their Customers

Todd Skaggs

April 10, 2023

No Comments

Being involved with customers is more than just dropping off doughnuts and checking in. Roofing distributors should be involved, and here’s how.

Possibly the most critical — and as often underappreciated — part of business is customer service

Commit To Be Relentless About Client Satisfaction

Paul Scelsi

March 15, 2023

One Comment

Veteran Customer Service Manager Shares Secrets to Successful Customer Relations

Modernize Upgrades Messaging Platform for After-Hours Homeowner Communications

October 13, 2022

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Users of Modernize's messaging platform can now follow up with timely responses outside of business hours.

7 Ways to Complete More Roofing Projects This Year

Garrett Wilson

September 20, 2022

15 Comments

From telling your story to what types of marketing or software to use, here are a few tips you can use to complete more roofing projects this year.

On Demand In this webinar, we'll outline how top contractors are turning every conversation into predictable revenue by coaching every comfort advisor visit, not just the ones a manager rides along on.

On-Demand Most roofing owners are great at the work. Knowing how to communicate what you do, why it matters, and what sets your business apart is just as important.

This session breaks down the 7 Promotes every roofing owner should know. From your personal story and value proposition to your hiring pitch, each one helps you communicate more clearly with homeowners, employees, and potential hires.

Articles Tagged with ''customer service''

Reroofing Market Index Survey for Q3 2023 Shows Bright Spots

Dear Anna: How Do I Create Residual Revenue Opportunities?

Profile: David Cusey, DW Distribution

SprayWorks Equipment Hosts ‘Customer Appreciation Day'

Putting Social Media to Work for Your Roofing Business

JobNimbus Acquires Roofer Marketers

Ways Roofing Distributors Should Matter to Their Customers

Commit To Be Relentless About Client Satisfaction

Modernize Upgrades Messaging Platform for After-Hours Homeowner Communications

7 Ways to Complete More Roofing Projects This Year

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