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Home » customer service

Articles Tagged with ''customer service''

Roofing Business customer service

Taking the 'Bubbaism' Out of Customer Service in Roofing

Unfortunately, customer service and common sense don’t always go hand-in-hand. 
May 15, 2019
No Comments
Here are some simple practices and information that can help improve your customer service.
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Select Renovations

Contractor Profile: Select Renovations

Commercial Roofing Company Gains Traction in Metroit Detroit Market; Owner Sees Business Getting 'Better and Better'
Dietderich, Andrew
Andrew Dietderich
February 27, 2019
3 Comments
In 2018, revenue grew about 25 percent compared with the previous year. That pushed Select Renovations toward a significant milestone: cracking the $1 million mark in annual revenue.
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Kramer

Consolidation & Climate Change: Two Industry Influences to Watch

Doug Kramer
February 1, 2019
No Comments
As we enter 2019, there are, however, two key themes pervading the roofing industry.
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roofing customer service

Best of Success: Breed Success by Committing to Customer Service

Art Aisner, Editor-in-Chief of Roofing Contractor and Roofing Supply Pro
Art Aisner
December 13, 2018
No Comments
Victor Smolyanov focused on what he could control when he started his roofing company: his company culture and how he treated customers.
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H.T. Harrison & Sons Inc.

Contractor Profile: H.T. Harrison & Sons

Maryland Contractor Marks 110 Years, Heads Into Fourth Generation
Dietderich, Andrew
Andrew Dietderich
October 22, 2018
2 Comments
Roofing companies don't survive several generations without doing things right, and those behind H.T. Harrison & Sons Inc. offer proof positive.
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The Long View on Metal Roofing

Rick Damato
Rick Damato
October 4, 2018
No Comments
I find the emerging discussion of eliminating quarterly reporting for public companies quite intriguing.
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act metal deck supply

A.C.T. Metal Deck Supply Names Dixie Roofing Grand Prize Winner at the International Roofing Expo (IRE)

April 15, 2018
No Comments

A.C.T. Metal Deck Supply recently announced Dixie Roofing received the grand prize in its Cubs & Cruise Chicago Weekend Sweepstakes. at this year’s International Roofing Expo (IRE) in New Orleans.


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Roofing Success

Mid-Western Commercial Roofing, Inc.: Tough as They Come

Quality Service, Honesty and Great Workmanship Carry Mid-Western Commercial Roofing, Inc. well into its Fourth Decade in the Deep South.
Art Aisner, Editor-in-Chief of Roofing Contractor and Roofing Supply Pro
Art Aisner
February 19, 2018
No Comments
George Bock Jr. has watched the state reinvent itself from an agro-economy to a bonafide powerhouse in advanced manufacturing and technology.
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customer service

What to Do When Faced with a Bad Job

If you have a customer who is trying to jilt you, it can be tough, but not impossible to control.
December 6, 2017
No Comments
So, what do you do when you encounter the job from Hell?
Read More
CRM

What is a Sales CRM and Why Should You Care?

If you don’t have a sales CRM in place, you’re leaving a lot of potential money on the table.
Groth
Ryan Groth
October 19, 2017
One Comment
A sales CRM (customer relationship manager) system can tell you how much work you can expect to come in the next week, month or quarter.
Read More
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