Customer service - Articles - Page 13

Followup CRM Helps the Roofing Industry During the COVID-19 Crisis with Free CRM Setup

March 18, 2020

With the coronavirus causing people to work remotely, Followup CRM is helping roofing contractors transition by offering its CRM setup for free during March and April.

IRE 2020 Session: What It Takes to Provide Professional Customer Service

Monroe Porter

January 30, 2020

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Customer service is mostly common sense, but common sense is not so common anymore.

Five Goals for Roofing Contractors to Achieve in 2020

January 28, 2020

Farhan Ahmad, CEO and Co-founder of Bento for Business, gives five resolutions and goals for members of construction industry to achieve in the comign year and decade.

5 Business-Building Tips for National Customer Service Week, Oct. 7–11

October 4, 2019

In honor of National Customer Service Week, ABC Supply Co. is sharing five tips with roofing contractors to improve their customer service skills.

What Customers Really Want From Their Roofers

August 28, 2019

Looking at the results from our latest wave of interviews, especially prospects interested in roofing, we found three take-aways that would specifically benefit roofing contractors.

Taking the 'Bubbaism' Out of Customer Service in Roofing

Unfortunately, customer service and common sense don’t always go hand-in-hand.

May 15, 2019

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Here are some simple practices and information that can help improve your customer service.

Contractor Profile: Select Renovations

Commercial Roofing Company Gains Traction in Metroit Detroit Market; Owner Sees Business Getting 'Better and Better'

Andrew Dietderich

February 27, 2019

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In 2018, revenue grew about 25 percent compared with the previous year. That pushed Select Renovations toward a significant milestone: cracking the $1 million mark in annual revenue.