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Home » customer service

Articles Tagged with ''customer service''

Cutting No Corners: D&D Roofing Takes Pride in Every Job

Samantha Meux
March 30, 2015
4 Comments
Rob McReynolds followed the family line of work — but the story is a bit more involved than that.
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Understanding Common Sales Misconceptions

Monroe Porter
March 30, 2015
One Comment
Rebuild how you envision the sales process, and your sales will increase.
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Marketing Makeover

Marketing Makeover: Getting Started

Karen Edwards Heidi Ellsworth
March 6, 2015
2 Comments
Analyze your marketing strategies to understand them.
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Managing Your Company’s Reputation

Rick Damato
Rick Damato
March 6, 2015
No Comments
To know where you’re going, you first must know where you’ve been.
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NRCA Partners With The Review Solution to Help Members Manage Online Reviews

February 15, 2015
No Comments

NRCA has announced its partnership with Franklin, Tenn.-based The Review Solution to provide members with the added benefit of collecting customer reviews at the point of service. 


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Best of Success Seminar: Invest in Your Service Department

Service and Maintenance Panel
Chris King
December 8, 2014
No Comments
Roofing Contractor Editorial Director Rick Damato moderated a panel discussion that explored ways to excel in service work.
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Best of Success Seminar: Fall in Love With Your Clients

Tim Hershey
Chris King
December 8, 2014
No Comments
Tim Hershey has been involved in the commercial and industrial roofing industry for nearly 30 years.
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Best of Success Seminar: Use Creative Communication to Win Customers

Rod Menzel
Chris King
December 8, 2014
No Comments
Rod Menzel summed up his mission at Best of Success this way: “My goal today is to help you get your clients’ attention and win more jobs.”
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Measuring Up

Avoiding the Salesman Disease

In business, there is a thin line separating optimism and denial. Don’t pursue an illusion.
Monroe Porter
December 5, 2014
No Comments
I want to make it clear that I consider myself a good salesman and am offended by the stereotype used to portray salespeople.
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2014 Residential Roofing Contractor of the Year: DryHome Roofing & Siding Inc.

Committed to Serving Customers and Helping the Community
Chris King
November 4, 2014
No Comments
When Steve Gotschi founded DryHome Roofing & Siding in 1988, he had a hunch he could succeed by excelling in an area his competitors often neglected.
Read More
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July 28, 2026

How Top Home Services Companies Turn Every Conversation Into Predictable Revenue

On Demand In this webinar, we'll outline how top contractors are turning every conversation into predictable revenue by coaching every comfort advisor visit, not just the ones a manager rides along on.

September 24, 2026

The 7 Promotes to Grow Your Roofing Business

Most roofing owners are great at the work. Knowing how to communicate what you do, why it matters, and what sets your business apart is just as important.

This session breaks down the 7 Promotes every roofing owner should know. From your personal story and value proposition to your hiring pitch, each one helps you communicate more clearly with homeowners, employees, and potential hires.

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