According to the attorney general's office, the violations included collecting insurance proceeds or personal funds for unnecessary or fraudulent repairs. In some instances, customers paid for roofing projects that were never started or completed.

Rubinsky Roofing, which primarily operated in the Dallas-Fort Worth area, was accused of using high-pressure sales tactics, misleading customers about needed repairs and repeatedly delaying projects after collecting payments. In the original lawsuit, state officials alleged that one homeowner paid more than $24,000 for a roof replacement that was never performed. Another customer reportedly turned over a $10,000 insurance check before the company abandoned the project for months.

The judgment requires Rubinsky Roofing to pay more than $1.5 million in civil penalties, with at least another $500,000 designated for consumer restitution. It also permanently prohibits the company and its owner from continuing the deceptive practices identified in the lawsuit.

The attorney general's Consumer Protection Division will contact affected customers within 15 days of receiving their information from the company to explain how to claim restitution.

The company, founded in 2018, lost its Better Business Bureau accreditation in January 2026 following an increase in consumer complaints, according to the attorney general's office. The case is a civil consumer protection enforcement action, not a criminal prosecution.