Rsp logo
search
cart
facebook twitter linkedin youtube instagram Spotify Podcasts Apple Podcasts Spotify Podcasts Apple Podcasts
  • Sign In
  • Create Account
  • Sign Out
  • My Account
Rsp logo
  • RSP HOME
  • NEWS
  • TOPICS
    • OPERATIONS
    • PROFILES
    • SALES & MARKETING
    • Workforce Development
  • MEDIA
    • PODCASTS
    • VIDEOS
  • EVENTS
  • DIRECTORY
    • DISTRIBUTERS
    • MANUFACTURERS | SUPPLIERS
  • ADVERTISE
    • Advertising Opportunities
    • Editorial Calendar
    • Contact Us
  • ROOFING CONTRACTOR
Roofing Supply ProRoofing Supplier News

Legal

Home Depot to Pay $2M After Pricing Lawsuit Settlement

Company engaged in what is often called a 'scanner violation'

By Chris Gray
home-depot-box-on-rolling-conveyor-belt

Photo courtesy of The Home Depot, Inc.

September 20, 2024

The Home Depot will pay close to $2 million after a civil complaint revealed the retail giant had mismatched pricing information.

According to a news release from the Los Angeles County District Attorney's office, the civil complaint alleged that Home Depot charged customers prices higher than its lowest advertised or posted price. Often called a “scanner violation,” the problem occurs when the price on the item, or on the item’s shelf tag, is not the same once the UPC code is scanned at the point-of-sale device or register.

“False advertising and unfair competition are serious offenses that undermine consumer trust and distort the marketplace,” District Attorney Gascón said. “When companies engage in deceptive practices, they not only cheat consumers but also gain an unjust advantage over businesses that operate ethically and transparently."

The company did not admit wrongdoing. The district attorney's office said Home Depot was "cooperative in the investigation" and has taken steps to correct the violations.

The judgment requires Home Depot to pay $1.7 million in civil penalties and $277,251 in costs and restitution to cover investigation costs and support future enforcement of consumer protection laws.

"This settlement is a clear message that such behavior will not be tolerated and underscores our commitment to safeguarding the rights of consumers in our community," said Gascón.

Under a judgment negotiated with the company entered on Aug. 26, Home Depot was prohibited from engaging in false or misleading advertising and charging an amount greater than the lowest price posted for an item. It requires the implementation of a price accuracy program, which adds more audits and training, and eliminates price increases on weekend days. The judgment adheres to California’s pricing accuracy requirements.

The action was filed in San Diego Superior Court by the San Diego County District Attorney’s Consumer Protection Unit along with LADA’s Consumer Protection Division and District Attorneys of Alameda, Orange, San Bernardino, and Sonoma counties.

KEYWORDS: Home Depot lawsuits legal issues in AEC pricing roofing suppliers

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Chrisgray

Chris Gray is the editor of Roofing Contractor and Roofing Supply Pro. He has worked in the fields of journalism and copywriting for nearly 20 years, ranging from local print newspapers to the multi-media promotion of international artists.

Reach him at 248-244-6498 or grayc@bnpmedia.com.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • two-roofers-in-harnesses-on-tile-roof

    How AI Is (and Isn’t) Impacting Roofing Jobs

    A new study from Microsoft shows artificial intelligence...
    Roofing Technology
    By: Chris Gray
  • Baker-Roofing-Company-employees-on-flat-roof-examinining-paperwork

    Exclusive: 2025’s Top 100 Roofing Contractors

    Roofing Contractor's 2025 Top 100 list reveals revenue...
    Top 100 Roofing Contractors
    By: Chris Gray
  • A before and after heat measurement comparison

    How Hot is Too Hot in the Attic?

    If the ventilation is working, how hot should the attic...
    Columns
    By: Paul Scelsi
You must login or register in order to post a comment.

Report Abusive Comment

More Videos

Get Ahead of the Curve: Insights from Roofing Supply Experts

Podcast icon

Tune in to The Supply Side's roofing podcast and gain actionable insights from industry leaders. Learn the latest trends, best practices, and insider tips to help your roofing business thrive. Start listening today!

LISTEN NOW

Don't miss out! Stay connected with Roofing Supply Pro on LinkedIn for valuable industry news and networking opportunities.

linkedin-button

Related Articles

  • home-depot-box-on-rolling-conveyor-belt

    SRS Delivers $2.6B to Home Depot in Q1; Retailer Declines to Raise Prices from Tariffs

    See More
  • HD_SRS_GMS_logos-orange-background

    The Home Depot, SRS Distribution Complete $5.5B Deal to Acquire GMS

    See More
  • SRS-Home-Depot-Report.jpg

    SRS Distribution Helps Boost Bottom Line in Q2 for The Home Depot

    See More

Related Products

See More Products
  • bni book

    BNi Building News Home Builders Costbook 2026 (Print Edition)

  • performance

    Performance-Based Building Design: From Below Grade to Floors, Walls, Roofs, and Windows to Finishes, 2nd Edition

  • business.png

    How to Succeed With Your Own Construction Business

See More Products
×

Be in the forefront of the roofing industry!

Join thousands of professionals today. Shouldn’t you know what they know?

JOIN NOW!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2025. All Rights Reserved BNP Media.

Design, CMS, Hosting & Web Development :: ePublishing