The Roofing Supply Pro Podcast will provide a mix of voices from around the building supply world and associated trades to help supplement our coverage of the roofing supply industry. Join us for in-depth conversations with industry leaders, contractors, branch managers and staff on a wide range of topics.
November 8, 2024 | 7:19 | Download
Great prices and on-time deliveries are great ways of retaining customers, but distributors looking to seal the deal can do so by generating leads for them. Wade Baughn, vice president of American Home Systems, shares how distributors can make customers smile by finding leads for them.
October 14, 2024 | 12:29 | Download
A certain beer commercial urges customers to “stay thirsty, my friends.” John DeRosa, director of contractor training at SRS Distribution, has a different take that distributors can use to successfully sell customers on their software solutions: “stay curious longer.” Learn how to apply this mindset with three tips from DeRosa.
August 29, 2024 | 7:44 | Download
Instead of being the middleman, roofing distributors can help their contractor customers by giving them more business and avoid potential problems. In this episode, Wade Baughn, vice president of American Home Specialists, provides simple examples of how distributors can go above and beyond just selling supplies.
July 25, 2024 | 14:08 | Download
No, we’re not talking about becoming thirst traps, though in this episode, John DeRosa, director of contractor training at SRS Distribution, does discuss the importance of relationships. Learn four ideas on how to disrupt the status quo and form impactful relationships with customers that improve sales outcomes.
June 19, 2024 | 12:03 | Download
Greg Bloom, VP of National Accounts at Beacon and former president of the Roofing Alliance, gives an update on the Alliance’s efforts to recruit the next generation of roofing professionals through college courses and scholarships.
June 19, 2024 | 12:03 | Download
Every company has those sales reps who are selling millions in product and services. Ever wonder how they hit those numbers with the same amount of time in the day that you have? In this episode, John DeRosa, director of contractor training at SRS Distribution, is here to provide tips for effective time management.
June 13, 2024 | 21:36 | Download
Anyone in the roofing industry knows that hard work and determination can win the day. Rob Miller, owner of Worth Roofs, shares the story of how finding hard-to-locate products helped him carve a niche in the roofing supply and distribution industry.
May 9, 2024 | 16:15 | Download
A sales rep should do more than simply propose products and offerings to help their customers. In this episode, John DeRosa, director of contractor training at SRS Distribution, illustrates the importance of using empathy to connect with customers to truly understand what they need.
May 1, 2024 | 21:35 | Download
Since 2022, Elite Roofing Supply has modified and enhanced its employee experience efforts, resulting in turnover reduction. Nicole Eisenbarth, chief operating officer, and Renata Lemke, human resource manager, share tips and strategies distributors can implement to improve recruitment and retention.
December 21, 2023 | 9:44 | Download
In this episode, Roofing Contractor Group Publisher Jill Bloom and Thea Dudley, CEO of Pocket Protectors, aka “The Credit Overlord,” discuss handling holiday schedules and collecting from your customers while not being a Scrooge.
August 7, 2023 | 4:15 | Download
Trent Cotney, partner at Adams and Reese, discusses some ideas salespeople can use to enhance their interactions beyond simple transactions to create return customers.
August 2, 2023 | 15:47 | Download
In this episode, Alan Lopez, CARE Operations Manager at GAF, explains how roofing distributors can partner with the manufacturer to help Latino roofing professionals hit their stride.
June 7, 2023 | 5:26 | Download
In this episode, Pocket Protectors CEO Thea Dudley, the “Credit Overlord,” touches on the importance of credit applications and how they can make a business run smoother in construction.
April 25, 2023 | 6:06 | Download
With the advent of digital communications, it can be easy to let personal connections go to the wayside. In this episode, Wade Baughn, vice president at American Home Specialists, talks about how roofing distributors can foster relationships with their customers to improve their businesses.
April 5, 2023 | 4:47 | Download
Wade Baughn, vice president at American Home Specialists, is here to remind you that investing time into your own knowledge is never wasted time, as it improves both your know-how and your relationships with customers.
February 27, 2023 | 6:56 | Download
By making payment collections easy, roofing distributors create a win-win situation for themselves and their customers. In this podcast, we hear from Thea Dudley, CEO of Pocket Protectors and the “Credit Overlord” on the benefits of using payment portals and how to optimize them.
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