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Home » Events » Smarter Sales: How One Company Scaled Cost-Effectively 

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Smarter Sales: How One Company Scaled Cost-Effectively 

KEYWORDS: AI (artificial intelligence) / business management / commercial roofing contractor / customer service / Residential Roofing Contractor / roofing suppliers
10/7/26 2:00 pm to 10/7/27 11:00 am EDT
Contact: Demi

Growth looks different for every business. But for a lot of roofing companies, it starts with the same challenge: a sales team stretched too thin, spending more time on admin than on closing deals. Every hour a rep spends chasing leads, scheduling appointments, or handling administrative work is an hour not spent selling. Over time, that gap can quietly stall growth.

Hiring your first sales support team member is a major milestone. Knowing what comes next, when to add another person, what role to prioritize, and how to keep scaling without losing momentum, is the harder part.

In this co-hosted session, Keven Wall, DCX's VP of Roofing, will break down the challenges roofing companies run into as they scale their sales teams and the strategies that can help.

He'll be joined by Chris Ries from Zuper, who will share the real, firsthand story of  Zuper's partnership with DCX, including how adding sales support changed the way their team operates, what they've learned along the way, and why they're now preparing to add another hire.

What we'll cover:

  • The Problem: Why so many roofing sales teams hit a growth ceiling and what's really eating into reps' selling time
  • The Zuper Story: How adding sales support freed up time to focus on selling, what changed for the team, and why they're ready to add another hire 
  • The DCX Model: How a cost-effective, scalable support model can help growing teams add capacity quickly, in roofing and beyond
  • What's Next for Growing Teams: How to recognize when you've outgrown your current setup and determine which role to add next

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