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Home » Keywords: » customer service

Items Tagged with 'customer service'

ARTICLES

commercial-roof-with-white-roof

9 Tips on Optimizing Roofing Business Operations

Enhancing performance is about stacking small, consistent improvements
Sean Moriarty is the CEO of Tectum Roofing
Sean Moriarty
November 24, 2025
No Comments

Do you feel your roofing business is good, but can do better? Tectum Roofing CEO Sean Moriarty shares some of the strategies roofing contractors can adopt to optimize their operations. 


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Netic-logo-on--illustrated-monitor
Technology News

Netic AI for Roofing Receives $23M in Series B Funding

AI-driven product automatically books jobs directly into CRMs
Chris Gray, editor of Roofing Contractor and Roofing Supply Pro
Chris Gray
November 17, 2025
One Comment

A tech company focused on developing AI solutions for industries like roofing has raised $23 million in Series B funding, which will go toward expanding its AI platform's capabilities and scaling its team.


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3 architects wearing hard hats looking at a laptop

Solving the Claims Bottleneck in Roofing

Insurance claims often leave roofing contractors stuck in months of negotiations, cash flow delays, and disputes. AI-powered estimating platforms are changing that
Curtis Kincaid, Scopeworx
Curtis Kincaid
November 11, 2025
No Comments
Insurance claims often leave roofing contractors stuck in months of negotiations, cash flow delays, and disputes. AI-powered estimating platforms are changing that.
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Roofing contractor utilizing AI
Roofing Technology

AI Can Revolutionize Appointment Scheduling for Roofing Contractors

Voice AI agents built for home services offer a more efficient, reliable way to convert inbound calls into confirmed appointments.
Kevin Wu
October 30, 2025
No Comments

How voice AI can automate phone-based appointment scheduling for roofing contractors.


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Anna-Anderson-headshot-podcast-title-slide
Podcast

Dear Anna: How Do I Never Lose a Customer Again?

Learn tips and strategies on winning over customers and making them lifelong clients
Chris Gray, editor of Roofing Contractor and Roofing Supply Pro
Chris Gray
Jill Bloom is the Group Publisher of Building Enclosure, Roofing Contractor, and Walls & Ceilings.
Jill Bloom
Anna Anderson, CEO of Art Unlimited
Anna Anderson
October 29, 2025
No Comments

Art Unlimited CEO Anna Anderson discusses strategies from the book “Never Lose a Customer Again” and how roofing contractors can apply them to their marketing and operations to win over customers.


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A Drone hovering over a roof

11 Ways to Use AI In Your Roofing Business

Our Criteria for Selecting AI Roofing Tools
Austin Ryder
Austin Ryder
October 15, 2025
No Comments

AI is evolving at an unprecedented rate and will continue to change faster and faster. Here are just a few suggestions on how you can use it to help grow and maintain your business.


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Young Guns - Wendy Lucas
2025 Young Guns

Roofing Reinvented

Young Gun Wendy Lucas
Tanja Kern headshot
Tanja Kern
October 3, 2025
No Comments
How Wendy Lucas turned an unexpected career pivot into a mission to transform client experience and inspire the next generation of roofing professionals.
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Young Guns - Charlie Rademacher
2025 Young Guns

Fitting Right In

Young Gun Charlie Rademacher
Art Aisner, Editor-in-Chief of Roofing Contractor and Roofing Supply Pro
Art Aisner
October 3, 2025
No Comments
After a major move from Manhattan, Charlie Rademacher fits right into the family business — focused on relationship-driven sales and service.
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Young Guns - Kenny Locatelli
2025 Young Guns

Roofing Concierge

Young Gun Kenny Locatelli
Chris Gray, editor of Roofing Contractor and Roofing Supply Pro
Chris Gray
October 3, 2025
No Comments
Since entering roofing in 2017, Kenny Locatelli has built 180 Contractors into more than a roofing company — a service-driven business built on communication, vision and customer care.
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Young Guns Group Shot at Best of Success conference
2025 Young Guns

Young Guns 2025: Self-Starters

Standout roofing contractors under the age of 40 continue pushing their limits to drive success
Art Aisner, Editor-in-Chief of Roofing Contractor and Roofing Supply Pro
Art Aisner
October 3, 2025
No Comments
RC’s latest crop of young roofing professionals under age 40 made major life-changing decisions to explore their entrepreneurial sides in roofing.
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More Articles Tagged with 'customer service'
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    Meeting Modern Expectations: Why Offering Financing Is Essential for Roofers Today

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    Sponsored byTAMKO®

    Building Roofs, Building Community: TAMKO’s Lasting Commitment to Veterans and the Military

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