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Home » Keywords: » customer service

Items Tagged with 'customer service'

ARTICLES

The team at Priority Roofing
July 2026 Cover Story, Sponsored by QXO

Priority Roofing Expands Nationwide While Staying True to Its Mission

Having the right processes, procedures and training in place makes the difference at Priority Roofing.
Art Aisner, Editor in Chief of Roofing Contractor
Art Aisner
July 7, 2026
No Comments

Putting a priority on life, family, and excellence in sales and service has paid off at Priority Roofing.


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text bubbles on phone
Roofing Technology

Revin Rolls Out Contractor Solution for Vertex Brands

AI platform supports lead response
Roofing Contractor
Roofing Contractor Staff
July 6, 2026
No Comments

Revin’s AI voice and SMS agents are being used across Vertex regional brands to answer leads, schedule appointments and support follow-up.


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Houses with TAMKO roofing products
Extreme Weather Special Section

It’s Not the Roof Costing You Storm Jobs

A roofing contractor’s success after the storm depends on turning a messy roof inspection into a clear case and a hesitant homeowner into a confident client.
Jon Abernathy
June 1, 2026
No Comments
Storm work is won the moment the ladder comes down from the roof.
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A couple enjoying home ownership
Digital Spotlight

2026's Homeowner & Contractor Study

The Perspective of a Roofing Customer
May 13, 2026

Roofing Contractor conducted a study exploring homeowner perspectives and expectations throughout the roofing customer journey, while also examining the services contractors currently deliver. Review key findings on customer pricing and financing preferences, along with the factors that matter most when homeowners choose a roofing contractor.


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JRC CEO Caleb Johnson
May 2026 Cover Story, Sponsored by QXO

JRC Inc.: Family Roots, National Reach

With "pickup trucks in the sky" and boots on every roof, JRC has built a 48-state commercial roofing empire on one unbreakable rule: never sub out quality.
Tanja Kern headshot
Tanja Kern
May 8, 2026
No Comments

With “pickup trucks in the sky” and boots on every roof, JRC has built a national commercial roofing operation on one unbreakable rule: never compromise on quality.


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I.C. Brewhouse
Operaciones de Techado

9 Consejos para Optimizar las Operaciones de Techado

Mejorar el rendimiento se trata de acumular pequeñas mejoras constantes.
Sean Moriarty is the CEO of Tectum Roofing
Sean Moriarty
April 22, 2026
No Comments

Acumular pequeñas mejoras constantes que ahorran tiempo y reducen costos generará resultados superiores.


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I.C. Brewhouse
Roofing Operations

9 Tips to Optimize Roofing Operations

Enhancing performance is about stacking small, consistent improvements
Sean Moriarty is the CEO of Tectum Roofing
Sean Moriarty
April 22, 2026
2 Comments

Stacking small, consistent improvements that save time and reduce costs will deliver superior results.


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The Hidden Cost of Using AI for Roofing Contractors
Legal Insights

Is AI Creating More Admin Work for Roofing Contractors?

Legal expert Trent Cotney discusses the downside to using AI when it comes to administrative tasks in the contractor workspace.
Jill Bloom is the Group Publisher of Building Enclosure, Roofing Contractor, and Walls & Ceilings.
Jill Bloom
Trent Cotney, Attorney at Law
Trent Cotney
March 16, 2026
No Comments
Legal expert Trent Cotney discusses the downside to using AI when it comes to administrative tasks in the contractor workspace.
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2 hands holding drawn art representing a money bag and a lightbulb

Forging Success with Financing

Use These Tips to Turn Roof Financing from a Sales Obstacle into a Competitive Advantage
Jonathan Sagner is Senior Sales Director at Figure Lending
Jonathan Sagner
March 6, 2026
No Comments
Veteran contractor-turned finance pro Jonathan Sagner draws from his experience in both worlds to boost roofing sales in today’s high-priced environment.
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VICTORIA OGRIZEK
2026 Young Guns

Enhancing the Experience

Young Gun Victoria Ogrizek
Tanja Kern headshot
Tanja Kern
March 3, 2026
No Comments
Victoria Ogrizek, 39, came to roofing through marketing and brand reputation, not through the trades. But that outside perspective became her advantage.
Read More
More Articles Tagged with 'customer service'

EVENTS

Sponsored Webinar

7/28/26 to 7/28/27
Contact: Ian

How Top Home Services Companies Turn Every Conversation Into Predictable Revenue

In this webinar, we'll outline how top contractors are turning every conversation into predictable revenue by coaching every comfort advisor visit, not just the ones a manager rides along on.

Read More
More Events Tagged with 'customer service'
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Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Roofing Contractor audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Roofing Contractor or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

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  • 3 roofers unrolling a roofing membrane
    Sponsored byGAF Commercial

    PVC: Protection. Versatility. Convenience.

  • You can't bring a dollar amount to peace of mind.
    Sponsored byDaVinci® Roofscapes

    Why Homeowners Are Investing in Premium Roofing Systems

  • A layeresd image including metal roofing
    Sponsored byFlashCo

    5 Common Misconceptions about ES-1 Edge Metal

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Events

July 28, 2026

How Top Home Services Companies Turn Every Conversation Into Predictable Revenue

In this webinar, we'll outline how top contractors are turning every conversation into predictable revenue by coaching every comfort advisor visit, not just the ones a manager rides along on.

July 30, 2026

Pushing the Envelope - Going Beyond Conceptual Design

Credits: 1 AIA LU/HSW; 1 IIBEC CEH; 0.1 ICC CEU

The focus of this presentation is to dive deeper, beyond the concept, and into proper building envelope design.

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