customer service

Taking the 'Bubbaism' Out of Customer Service in Roofing

Unfortunately, customer service and common sense don’t always go hand-in-hand.

May 15, 2019

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Here are some simple practices and information that can help improve your customer service.

Consolidation & Climate Change: Two Industry Influences to Watch

Doug Kramer

February 1, 2019

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As we enter 2019, there are, however, two key themes pervading the roofing industry.

Best of Success: Breed Success by Committing to Customer Service

Art Aisner

December 13, 2018

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Victor Smolyanov focused on what he could control when he started his roofing company: his company culture and how he treated customers.

Contractor Profile: H.T. Harrison & Sons

Maryland Contractor Marks 110 Years, Heads Into Fourth Generation

Andrew Dietderich

October 22, 2018

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Roofing companies don't survive several generations without doing things right, and those behind H.T. Harrison & Sons Inc. offer proof positive.

The Long View on Metal Roofing

Rick Damato

October 4, 2018

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I find the emerging discussion of eliminating quarterly reporting for public companies quite intriguing.

A.C.T. Metal Deck Supply Names Dixie Roofing Grand Prize Winner at the International Roofing Expo (IRE)

April 15, 2018

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A.C.T. Metal Deck Supply recently announced Dixie Roofing received the grand prize in its Cubs & Cruise Chicago Weekend Sweepstakes. at this year’s International Roofing Expo (IRE) in New Orleans.

What to Do When Faced with a Bad Job

If you have a customer who is trying to jilt you, it can be tough, but not impossible to control.

December 6, 2017

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So, what do you do when you encounter the job from Hell?

What is a Sales CRM and Why Should You Care?

If you don’t have a sales CRM in place, you’re leaving a lot of potential money on the table.

Ryan Groth

October 19, 2017

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A sales CRM (customer relationship manager) system can tell you how much work you can expect to come in the next week, month or quarter.

The Garland Company Unveils Redesigned, Customer-Centric Website

October 12, 2017

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The Garland Company launches a re-tooled website to serve as a hub for industry users and a simple reference for customers.

Peace of Mind: Lyons Roofing

Lyons Roofing Remains Equally Dedicated to Its Customers, Employees and the Communities They Serve

Courtney Dobson

September 6, 2017

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After working in the industry for 14 years, Paul was recruited by the owner of a company who believed he was the right man to help grow his business.

Items Tagged with 'customer service'
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Taking the 'Bubbaism' Out of Customer Service in Roofing

Consolidation & Climate Change: Two Industry Influences to Watch

Best of Success: Breed Success by Committing to Customer Service

Contractor Profile: H.T. Harrison & Sons

The Long View on Metal Roofing

A.C.T. Metal Deck Supply Names Dixie Roofing Grand Prize Winner at the International Roofing Expo (IRE)

What to Do When Faced with a Bad Job

What is a Sales CRM and Why Should You Care?

The Garland Company Unveils Redesigned, Customer-Centric Website

Peace of Mind: Lyons Roofing

Roofing Contractor Magazine

2019 July

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