Items Tagged with 'customer service'

Carolina Santos entered roofing to pay the bills and built an eight-year career leading operations, developing people and rethinking how contractors scale.

The 31-year-old COO shares how data, disciplined operations and strong systems are helping the company deliver consistently — and prepare for what comes next.

Pelican Roofing’s Katie Rice helped build the company alongside her brother from its earliest days.

JobNimbus and RepCard launched a two-way integration that syncs customer, appointment and job-status data between roofing contractors’ field sales and production workflows.

Eskola Roofing & Waterproofing evolves into a regional roofing powerhouse.

Hay decisiones que cambian el rumbo de una empresa antes de que exista un nombre, una oficina o el primer cliente.

There are decisions that change the course of a company before it has a name, an office, or even its first customer.

New survey data from 292 homeowners reveals a surprising gap between what roofers assume matters and what actually wins jobs — and the results might change how you run your business.

Putting a priority on life, family, and excellence in sales and service has paid off at Priority Roofing.