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Home » Keywords: » customer service

Items Tagged with 'customer service'

ARTICLES

A happy couple agreeing to purchase a new roof for their home
Sponsored By
Roofr

What Homeowners Actually Want From Their Roofer (And It's Probably Not What You Think)

New survey data reveals a surprising gap between what roofers assume matters and what actually wins jobs
August 1, 2026

New survey data from 292 homeowners reveals a surprising gap between what roofers assume matters and what actually wins jobs — and the results might change how you run your business.


Read More
The team at Priority Roofing
July 2026 Cover Story, Sponsored by QXO

Priority Roofing Expands Nationwide While Staying True to Its Mission

Having the right processes, procedures and training in place makes the difference at Priority Roofing.
Art Aisner, Editor in Chief of Roofing Contractor
Art Aisner
July 7, 2026
No Comments

Putting a priority on life, family, and excellence in sales and service has paid off at Priority Roofing.


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text bubbles on phone
Roofing Technology

Revin Rolls Out Contractor Solution for Vertex Brands

AI platform supports lead response
Roofing Contractor
Roofing Contractor Staff
July 6, 2026
No Comments

Revin’s AI voice and SMS agents are being used across Vertex regional brands to answer leads, schedule appointments and support follow-up.


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Houses with TAMKO roofing products
Extreme Weather Special Section

It’s Not the Roof Costing You Storm Jobs

A roofing contractor’s success after the storm depends on turning a messy roof inspection into a clear case and a hesitant homeowner into a confident client.
Jon Abernathy
June 1, 2026
No Comments
Storm work is won the moment the ladder comes down from the roof.
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A couple enjoying home ownership
Digital Spotlight

2026's Homeowner & Contractor Study

The Perspective of a Roofing Customer
May 13, 2026

Roofing Contractor conducted a study exploring homeowner perspectives and expectations throughout the roofing customer journey, while also examining the services contractors currently deliver. Review key findings on customer pricing and financing preferences, along with the factors that matter most when homeowners choose a roofing contractor.


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JRC CEO Caleb Johnson
May 2026 Cover Story, Sponsored by QXO

JRC Inc.: Family Roots, National Reach

With "pickup trucks in the sky" and boots on every roof, JRC has built a 48-state commercial roofing empire on one unbreakable rule: never sub out quality.
Tanja Kern headshot
Tanja Kern
May 8, 2026
No Comments

With “pickup trucks in the sky” and boots on every roof, JRC has built a national commercial roofing operation on one unbreakable rule: never compromise on quality.


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I.C. Brewhouse
Operaciones de Techado

9 Consejos para Optimizar las Operaciones de Techado

Mejorar el rendimiento se trata de acumular pequeñas mejoras constantes.
Sean Moriarty is the CEO of Tectum Roofing
Sean Moriarty
April 22, 2026
No Comments

Acumular pequeñas mejoras constantes que ahorran tiempo y reducen costos generará resultados superiores.


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I.C. Brewhouse
Roofing Operations

9 Tips to Optimize Roofing Operations

Enhancing performance is about stacking small, consistent improvements
Sean Moriarty is the CEO of Tectum Roofing
Sean Moriarty
April 22, 2026
2 Comments

Stacking small, consistent improvements that save time and reduce costs will deliver superior results.


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The Hidden Cost of Using AI for Roofing Contractors
Legal Insights

Is AI Creating More Admin Work for Roofing Contractors?

Legal expert Trent Cotney discusses the downside to using AI when it comes to administrative tasks in the contractor workspace.
Jill Bloom is the Group Publisher of Building Enclosure, Roofing Contractor, and Walls & Ceilings.
Jill Bloom
Trent Cotney, Attorney at Law
Trent Cotney
March 16, 2026
No Comments
Legal expert Trent Cotney discusses the downside to using AI when it comes to administrative tasks in the contractor workspace.
Read More
2 hands holding drawn art representing a money bag and a lightbulb

Forging Success with Financing

Use These Tips to Turn Roof Financing from a Sales Obstacle into a Competitive Advantage
Jonathan Sagner is Senior Sales Director at Figure Lending
Jonathan Sagner
March 6, 2026
No Comments
Veteran contractor-turned finance pro Jonathan Sagner draws from his experience in both worlds to boost roofing sales in today’s high-priced environment.
Read More
More Articles Tagged with 'customer service'

EVENTS

Sponsored Webinar

7/28/26 to 7/28/27
Contact: Ian

How Top Home Services Companies Turn Every Conversation Into Predictable Revenue

On Demand In this webinar, we'll outline how top contractors are turning every conversation into predictable revenue by coaching every comfort advisor visit, not just the ones a manager rides along on.

Read More
More Events Tagged with 'customer service'
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Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Roofing Contractor audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Roofing Contractor or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

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  • A happy couple agreeing to purchase a new roof for their home
    Sponsored byRoofr

    What Homeowners Actually Want From Their Roofer (And It's Probably Not What You Think)

  • 3 roofers unrolling a roofing membrane
    Sponsored byGAF Commercial

    PVC: Protection. Versatility. Convenience.

  • You can't bring a dollar amount to peace of mind.
    Sponsored byDaVinci® Roofscapes

    Why Homeowners Are Investing in Premium Roofing Systems

Popular Stories

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RC’s Top 100: The Top 10 Roofing Contractors of 2026

Roofing Contractor magazine's sneak peek of its 2025 Top 100 Contractors in North America.

5 Early Facts About Roofing Contractor's 2026 Top 100 List

Texas Supreme Court building

Texas High Court Tosses $4.3M Verdict in Roofer Fall Case

Events

July 28, 2026

How Top Home Services Companies Turn Every Conversation Into Predictable Revenue

On Demand In this webinar, we'll outline how top contractors are turning every conversation into predictable revenue by coaching every comfort advisor visit, not just the ones a manager rides along on.

December 7, 2026

Best of Success

Join roofing professionals from across the nation at the 2026 Best of Success conference, the ultimate destination for roofing professionals seeking the latest industry insights and networking opportunities. Pick up strategies for critical challenges like workforce shortage with innovative solutions, explore the latest advancements in roofing technology and sustainable practices, and gain valuable insights from industry leaders on navigating the evolving roofing landscape.

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