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Economy Offers Opportunity in Roofing Service

By Art Aisner, Editor-in-Chief, Tracey Donels

High fuel prices, concerns over tariffs and threats of inflation are all creating enough economic uncertainty to impact roofing in markets nationwide. That’s not necessarily a bad thing for roofing contractors that have roof maintenance, and consistent service programs, on the mind, said Tracey Donels, founder of Service First Solutions.

Facility owners and building managers are trying to make capital dollars last long, and service always gains in popularity in an uncertain economy. The key for contractors, first and foremost, is quality customer service, which has to be visible, he cautioned.

“Noboby likes to wait when something is broken. They already have a roof leak and they already did a proposal because something is broken. They’re already behind on a preventative maintenance program,” he said. “Just be professional and provide the service you’d want to be provided if the cases were switched.”

Watch the full conversation now.

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Art Aisner is Editor-in-Chief of Roofing Contractor and Roofing Supply Pro. He spent the bulk of his career as a multi-media journalist for newspapers and television stations before joining the RC team in 2015. He is the driving force behind the publication’s content development, editorial strategy and other initiatives that serve growing audiences in the roofing space.