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Home » Topics » Columns

Columns
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Guest Column: Moving From Panic Hiring to Planned Hiring

Doug Mitchell
September 13, 2011
No Comments
Let’s face it - few things are the way they used to be. In the current economy with millions of people searching for work, you’d think finding qualified candidates would be a snap.
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A Decade of Uncertainty

Rick Damato
Rick Damato
September 13, 2011
No Comments
I was sitting at this very desk 10 years ago on September 11 when the news began to break about events at the World Trade Center, the Pentagon, and in Pennsylvania.
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Responding to Increasingly Aggressive Pursuit of Undocumented Workers

Richard Alaniz
August 9, 2011
No Comments
In early April, after a three-year hiatus, the Social Security Administration (SSA) resumed sending No-Match Letters, advising employers that an employee’s reported name or Social Security number (SSN) does not “match” a name or SSN combination in the SSA database.
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Technical Details: Code Changes Could Decrease Damage in High-Velocity Wind Zones

John D'Annunzio
July 28, 2011
No Comments
System attachment is the most critical element of roof design and application. Improper attachment results in the increased probability of wind blow-offs and contributes to membrane strain created by differential movement of the system components.
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Smart Business: Kudos to Southwest Airlines

Jim Olsztynski
July 28, 2011
No Comments
I wrote this a few days after the scary incident in early April when a five-foot long gash ripped open atop the fuselage of a Southwest Airlines (SWA) jet while the aircraft was cruising more than six miles in the air.
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Labor Pains

Rick Damato
Rick Damato
July 28, 2011
No Comments
It has been over a year since Arizona passed its immigration enforcement law. Now three other states - Utah, Alabama, and my home state of Georgia - have passed similar legislation.
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Measuring Up: Handling Customer Complaints

Monroe Porter
July 28, 2011
No Comments
Customer complaints are an inevitable part of business. A few simple policies and skills can help control the situation. Start by understanding that the goal of good customer service is to keep normal people from becoming more angry or difficult, not to make crazy people sane.
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Smart Business: A Timely Tribute to Tradespeople

Jim Olsztynski
July 7, 2011
One Comment
Movie reviews are not my specialty but this is an exception worth shouting from the rooftops. “The Tradesmen: Making an Art of Work” is an 88-minute social documentary that portrays the real life work, idiosyncrasies, and personal convictions of a multitude of working professionals.
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Mesuring Up: The Seven Deadly Sins of Failing Roofing Contractors

Monroe Porter
July 7, 2011
No Comments
The downturn in the economy has been a challenge for most contractors, with many looking for business help. As we work to turn around failing roofing contractors, patterns begin to emerge.
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Legally Speaking: Manage Your Legal Exposure by Reviewing Overtime Standards

Richard Alaniz
July 7, 2011
No Comments
For many employers, properly calculating overtime can feel like an unending process. Factoring in meal and break times can be complicated since meal times are generally unpaid and breaks are paid time.
Read More
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Insurance supplementing is one of the biggest profit leaks on insurance jobs, costing contractors time, money, and control. In this session, we’ll discuss how proper training and process alignment can help teams manage supplementing more effectively keeping key decisions in-house and profits where they belong.

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Homeowners Survey: A Roofing Customer’s Journey in 2026

Join the experts as they break down the data on another set of questions aimed at gaining insights into the rapidly changing home roofing and restoration market. Roofing contractors can use this data and insight to better understand what factors influence a homeowner's contractor selection process. 

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