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Home » Topics » Columns

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customer-service

IRE 2020 Session: What It Takes to Provide Professional Customer Service

Monroe Porter
January 30, 2020
No Comments

Customer service is mostly common sense, but common sense is not so common anymore.


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overtime pay

Paying People Properly

Overtime Claims and the Roofing Business
Richard Alaniz
January 24, 2020
No Comments
By adopting proactive policies and closely monitoring when and what employees are doing, many overtime claims can be avoided.
Read More
exit planning

The Contractor’s 60 Minute Exit Plan, Part 2 – How to Cash Out, Eliminate Taxes and Retire Comfortably - Part 2

There's Only One Guarantee – Part 2
Joe Bazzano
Kevin Kennedy, Founder and CEO of Beacon Exit Planning
Kevin Kennedy
January 17, 2020
No Comments
To ensure that your inevitable exit is a successful one - an exit that will deliver on your future financial, personal and business goals - you need an exit plan.
Read More
federal contractors

Roofing on Federal Projects; Nagivating FAR and E-Verify

Before bidding for a federal contract, it is important to understand the ramifications and requirements that come along with federal contracts in terms of E-Verify.
Trent Cotney, Attorney at Law
Trent Cotney
January 13, 2020
No Comments
Federal contracts can be a great source of revenue for a contractor.
Read More
Measuring Up

Don’t Give Yourself Homework

Disciplined behavior initially feels like a loss of freedom, but ultimately, it is such discipline that sets us free.
Monroe Porter
January 10, 2020
No Comments
Roofing contractors are notorious for not liking paperwork.
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drones in roofing

Roofing Contractors: The FAA Wants to Track Your Drone

Rick Damato
Rick Damato
January 8, 2020
No Comments

A proposal from the FAA would require drone operators to allow the collection of data such as identity and location, which could impede drone usage in the roofing industry.


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Come What May, Be Recession Ready

Scaling back during a recession is not as much fun as growing is
Rick Damato
Rick Damato
January 6, 2020
One Comment
Scaling back during a recession is not as much fun as growing is, but recessions are like a river that goes dry during a drought. All that “stuff” on bottom show ups, making it easy to see what needs to change.
Read More
exit planning

The Contractor’s 60 Minute Exit Plan – How to Cash Out, Eliminate Taxes and Retire Comfortably

CHAPTER 1: There’s Only One Guarantee – Part 1
Joe Bazzano
Kevin Kennedy, Founder and CEO of Beacon Exit Planning
Kevin Kennedy
December 27, 2019
No Comments
No matter the reason for an exit, planning for the inevitable is essential. The stakes are too high to ignore.
Read More
Growing Roofing Business

The Three Stages of Scaling as Your Roofing Business Grows

Although it can seem like the future is a question mark, the truth is there’s a very predictable pattern of growth that most businesses experience as they evolve.
Steve Caamano
December 23, 2019
No Comments
Although it can seem like the future is a question mark, the truth is there’s a very predictable pattern of growth that most businesses experience as they evolve.
Read More
roofing unions

Union Organizing in Roofing – A Matter of When

If unions are to survive, they must keep knocking on doors. Yours does not have to be one of them.
Richard Alaniz
December 20, 2019
No Comments
Now more than ever, unions are holding the candidates' feet to the fire.
Read More
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Events

July 28, 2026

How Top Home Services Companies Turn Every Conversation Into Predictable Revenue

In this webinar, we'll outline how top contractors are turning every conversation into predictable revenue by coaching every comfort advisor visit, not just the ones a manager rides along on.

July 30, 2026

Pushing the Envelope - Going Beyond Conceptual Design

Credits: 1 AIA LU/HSW; 1 IIBEC CEH; 0.1 ICC CEU

The focus of this presentation is to dive deeper, beyond the concept, and into proper building envelope design.

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