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Low Slope RoofingSteep Slope Roofing

2014 Case Study - Advertorial

Committed to Professional Contractors

ABC Supply

July 10, 2014

For more than 30 years, ABC Supply has been committed to “making it easy” for professional contractors to do their jobs more safely and efficiently.

“From day one, our sole focus has been supporting the professional contractor,” said Keith Rozolis, president and chief executive officer. “We treat them like the professionals they are, give them the respect they deserve, and provide them with products and services they need to succeed.”

As the largest wholesale distributor of roofing in the United States with more than 450 locations nationwide, contractors look to ABC Supply for an assortment of low-slope and steep-slope roofing products from industry-leading manufacturers. ABC Supply is also one of the nation’s largest distributors of siding, windows and other select exterior building products.

Contractors can benefit from using ABC Supply’s Freedom Programs. The programs are a portfolio of products and services designed to meet the unique needs of professional contractors, helping save them time and money while growing their business. A variety of marketing tools — including the Jobsite Marketing Program, the Professional Image Building Program, the Target Mail Program and the In-Home Finance Program — make it easy for contractors to get the word out about their businesses.

As part of the company’s ongoing commitment to providing world-class customer service, ABC Supply branches feature Solution Centers that are premier destinations for product information and selection, all designed to help builders and contractors enhance their productivity and increase profitability. The centers are also an ideal place to meet with customers, discuss products and finalize color decisions.

ABC Supply’s Customer Service Delivery System ensures accuracy, consistency and efficiency throughout the buying process, from order placement to on-time delivery of material at the jobsite.

Contractors can also turn to ABC Supply’s Catalog Division for easy access to the tools, equipment and accessories they need to get the job done. The catalog contains more than 6,000 high-quality tools and specialty items from hand and power tools to fasteners, caulks, sealants, ventilation, safety equipment, apparel and accessories.

ABC Supply is an employee-first company that treats its associates with respect and gives them the tools, education and opportunities they need to succeed. It is an eight-time winner of the Gallup Great Workplace Award, which honors the best-performing workforces in the world, and is one of only three companies in the world to have earned the honor every year since its inception in 2007.

For more information, visit www.abcsupply.com.

KEYWORDS: business management customer service marketing

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