In honor of National Customer Service Week, ABC Supply Co. is sharing five tips with roofing contractors to improve their customer service skills.

Awards validate your business and help it stand out from the competition. The Roofing Alliance provides two such award programs that should be a part of your marketing strategy.

Looking at the results from our latest wave of interviews, especially prospects interested in roofing, we found three take-aways that would specifically benefit roofing contractors.

Would it not be great if 50 years from now there were people working in the roofing trade who could proudly say they were national champion roofing competitors when they were in tech school?

Homeowners who understand rooftop energy efficiency stand to save big with metal roofing as temperatures rise.

We fly home from Beijing tomorrow. It is always good to visit our friends in China, but it will be good to be back home. 

Our meeting with the CEO of the China National Building Waterproofing Industry Association (CNBWIA), Mr. Zhu Dongqing, took place on the last day of China’s four-day long Workers Day (May Day) Holiday. 

As this is being written I am on a bullet train (300 km/h) from Xi’an to Suzhou with my wife, traveling partner, and editorial assistant, Micki. This is our second trip to China together and my fifth.

Beginning in January, a new category of home builders contractor licenses went into effect in Alabama.