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Home » Authors » Monroe Porter

Articles by Monroe Porter

growth and contractor profits

Roofing Contractors, Are You a Big Hat or a Lot of Cattle?

Balancing raising prices, managing costs and tracking jobs.
Monroe Porter
March 20, 2020
No Comments
When deciding how to run your roofing business, you need to balance items like raising prices, managing costs and tracking jobs.
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aging roofing contractor business

Revitalizing an Aging Roofing Business

Monroe Porter
February 7, 2020
No Comments
Youthful energy can sometimes run amok, but energy creates more energy. Stagnation creates more stagnation.
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customer-service

IRE 2020 Session: What It Takes to Provide Professional Customer Service

Monroe Porter
January 30, 2020
No Comments

Customer service is mostly common sense, but common sense is not so common anymore.


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Measuring Up

Don’t Give Yourself Homework

Disciplined behavior initially feels like a loss of freedom, but ultimately, it is such discipline that sets us free.
Monroe Porter
January 10, 2020
No Comments
Roofing contractors are notorious for not liking paperwork.
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recruiting new employees

How to Coach and Develop New Roofing Employees

New recruits are your future, so protect your future by planning for their success.
Monroe Porter
October 18, 2019
No Comments
New recruits are your future, so protect your future by planning for their success. A little common sense and structured effort can make the training process much easier.
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Roofing business owners

What's the Owner's Job?

If you don’t appear to care about your money, why should your employees care?
Monroe Porter
September 13, 2019
One Comment
While no two owners are alike, the following guidelines may help you with that decision. 
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roofing business skills

How Roofing Contractors Get Sloppy in a Hot Market

8 examples of sloppy business practices to watch out for.
Monroe Porter
August 13, 2019
One Comment
The roofing contracting market is hot, but high volume can create sloppy practices that can haunt you when the market slows.
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Measuring Up

Managing the Office-Field Communication Gap for Roofing Contractors

Long term, building an organization that can better communicate with your field force just makes sense.
Monroe Porter
July 12, 2019
No Comments
Traditionally, it has been a challenge to manage office and field communications.
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employee behavior

How Roofing Contractors Can Avoid Entitled Employees

With entitled employees, you can't let a privileged few hurt everyone.
Monroe Porter
June 14, 2019
No Comments
With entitled employees, you can’t let a privileged few hurt everyone.
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Measuring Up

Manager 101: Communication Realities for Roofing Contractors

Communicating is a key managerial skill and not as easy as one might think.
Monroe Porter
April 8, 2019
No Comments
A key skill in being a proficient manager is the ability to communicate details and vision to your workforce.
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