Roofing Top Stories - Articles - Page 71

Possibly the most critical — and as often underappreciated — part of business is customer service

Commit To Be Relentless About Client Satisfaction

Paul Scelsi

March 15, 2023

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Veteran Customer Service Manager Shares Secrets to Successful Customer Relations

VIDEO: Expect Ohio Train Derailments to Drive Regulation

March 14, 2023

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If roofing contractors don’t think train derailments will have an impact on workplace safety regulations, they should think again, said Legal Insights expert Trent Cotney.

Project Profile: Roofing Above Water

Contractors overcome weather conditions off of Lake Michigan’s coastline to restore historic lighthouse

Art Aisner

March 13, 2023

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Abandoned by the U.S. Coast Guard decades ago, this historic lighthouse miles offshore in Lake Michigan is reroofed and reborn with the help of grassroots preservationists.

IRE 2023

PHOTOS: The 2023 International Roofing Expo in Dallas

Chris Gray

March 8, 2023

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View our exclusive photo gallery highlighting attendees, vendors and more from the Big 'D''s show floor and other events surrounding the IRE.

IRE 2023 KEYNOTE

Czarnik Offers Recruitment Action Plan, Warns of Ongoing Worker Deficit

IRE keynote speaker gives a sober assessment of ongoing labor shortages and how contractors should react

Bryan Gottlieb

March 8, 2023

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2023 International Roofing Expo keynote speaker Chris Czarnik offers a sober outlook on future difficulties facing the roofing industry's search for qualified workers and what steps contractors should take to ensure their talent pool remains full.