"For decades, BBB has been setting standards to make trust a fundamental component of the American and Canadian marketplace," said Melissa Trumpower, executive director of the BBB Institute for Marketplace Trust. "These International Torch Award winners and finalists embody that vision on a daily basis, and we are proud to honor them."

In business since February 2012, woman-owned Texas Vets Roofing offers roofing services with a dedication to providing customers with the highest quality workmanship and excellent customer service. The company provides whole roof systems and trains its technicians to put quality service over profits. It offers residential, commercial and metal roofing services.

Every customer is offered a free, no-obligation professional roof assessment by a specially trained technician. At least once a month the Texas Vets Roofing team comes together for a "Family Meeting" to encourage and redefine the standard that is expected out in the field and in the office. 

Along with serving their customers, the company focus is on its community. Last year, Texas Vets Roofing donated over 20% of its profits back into the community. The company uses its time and funds to support veterans through the Roof 4 Vets program. The company's goal for 2021 is to provide one free roof each month to a veteran or a veteran's family in need. Texas Vets Roofing is the recipient of the BBB Serving North Central Texas 2020 Torch Award for Ethics.

Winners and finalists for the Torch Awards are selected by an independent panel of judges. Businesses are evaluated against criteria such as leadership commitment to ethical practices; communication of ethical practices; leadership practices to unify the organization; organizational commitment to performance management practices; organizational commitment to ethical human resource practices; and organizational commitment to the community. To be eligible for entry in the BBB International Torch Awards for Ethics, a business must first be a winner of their local BBB awards program.