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ColumnsGuest Column

Leadership on the Jobsite Keeps Roofing Projects Moving

How Production Manager James Keithley Drives Operational Excellence at Conner Roofing

By Cathy Connor
James Keithley of Conner Roofing
Photo courtesy of Conner Roofing

James Keithley of Conner Roofing

June 16, 2026

In exterior construction, successful projects depend on more than skilled crews and quality materials. They require strong leadership, disciplined coordination and a clear operational strategy to keep crews, subcontractors and materials aligned. For contractors specializing in roofing, siding and gutter systems, production management often determines whether projects stay on schedule or fall behind.

For Conner Roofing Production Manager James Keithley, keeping projects moving efficiently is a daily responsibility that sits at the center of construction operations.

Keithley oversees production planning and jobsite coordination across multiple exterior construction projects, ensuring that roofing, siding and gutter installations move efficiently from initial scheduling through final completion. His role requires continuous communication with project managers, subcontractors, suppliers and field crews to maintain productivity while upholding safety and quality standards.

One of Keithley’s core responsibilities is keeping projects on schedule without sacrificing workmanship. In an industry where delays can quickly impact budgets and crew productivity, effective production leadership plays a critical role in maintaining operational stability.

“Construction is about solving problems before they become setbacks,” Keithley says. “Our goal is to stay ahead of issues, keep crews working efficiently and deliver a finished product that meets our standards.”

3 Roofing Strategies to Implement Immediately for Scheduling

Early planning, consistent communication, and having a backup plan can make scheduling easier for roofing contractors.

Production managers across the roofing and exterior construction industries are refining their scheduling systems to address supply chain volatility and subcontractor coordination challenges. According to Conner Roofing’s James Keithley, several operational adjustments can significantly improve schedule reliability.

Early Bird

Confirm material availability earlier in the planning process. Production teams should verify supply availability as soon as projects enter the scheduling pipeline to prevent last-minute delays.

Sub-Contact

Maintain consistent communication with subcontractors. Regular scheduling updates help contractors identify conflicts early and adjust timelines before they impact project progress.

Side Project

Keep a secondary project ready to start. Maintaining a pipeline of prepared projects allows crews to shift quickly when weather or material delays occur.

As supply chain volatility and subcontractor availability continue to challenge contractors across the industry, production managers like Keithley are increasingly responsible for implementing systems that help companies maintain reliable schedules despite external disruptions.

Addressing Supply Chain Challenges

Material delays have become one of the most common scheduling obstacles facing contractors today. Roofing systems rely on a wide range of components—from shingles and underlayment to flashing materials and ventilation products—and disruptions in any one of those supply chains can slow production.

Keithley approaches material management with a proactive mindset. Instead of relying solely on traditional ordering timelines, he works closely with suppliers to confirm material availability well before projects begin.

“Material planning has to start earlier than it used to,” Keithley explains. “We try to verify availability and delivery timelines well in advance so crews aren’t standing around waiting on materials.”

Building stronger relationships with suppliers also plays an important role in preventing delays. Contractors who communicate upcoming project schedules and anticipated material needs are more likely to receive early notifications when supply issues arise.

Some contractors have also adopted limited inventory strategies for frequently used materials. Maintaining small on-hand stock levels of common components—such as fasteners or flashing products—can help prevent minor supply disruptions from halting production.

Even with strong planning and communication, projects will always face variables such as weather delays, labor shortages and unexpected jobsite conditions. Rather than attempting to eliminate these disruptions, focus on creating production systems that can adapt.

Managing Subcontractor Scheduling

Subcontractor coordination represents another critical challenge for production managers. Exterior construction projects often require multiple trades working in sequence, and delays from one subcontractor can easily cascade into broader scheduling issues.

Keithley believes successful subcontractor scheduling requires structured communication and realistic planning.

“One of the biggest scheduling mistakes contractors make is assuming every crew will arrive exactly when scheduled,” he says. “In reality, most subcontractors are managing multiple projects at once.”

To reduce scheduling conflicts, Keithley works to maintain consistent communication with subcontractors and crew leaders throughout the week. Regular scheduling updates allow teams to identify potential conflicts early and adjust project timelines before delays occur.

Some contractors have also begun implementing shared scheduling tools that provide subcontractors with visibility into project timelines and updates. These systems help ensure that everyone involved in a project understands the schedule and their role within it.

Another strategy involves building small buffer periods into production schedules. While contractors often prefer tightly packed schedules to maximize efficiency, allowing short transition windows between major phases of work can prevent minor delays from disrupting entire projects.

Some contractors have also adopted limited inventory strategies for frequently used materials. Maintaining small on-hand stock levels of common components—such as fasteners or flashing products—can help prevent minor supply disruptions from halting production.

Building Operational Flexibility

Even with strong planning and communication, exterior construction projects will always face variables such as weather delays, labor shortages and unexpected jobsite conditions. Rather than attempting to eliminate these disruptions entirely, Keithley focuses on creating production systems that can adapt when challenges arise.

Weather delays in particular remain one of the most common factors affecting roofing and exterior construction schedules. Keithley emphasizes that clear communication during weather disruptions is critical—not only with subcontractors and field crews but also with clients. Proactively informing crews and subcontractors when weather shifts the schedule allows teams to reorganize their workload efficiently. At the same time, keeping customers informed about adjustments helps maintain trust and prevents confusion when project timelines change.

“Exterior construction is heavily dependent on weather,” Keithley says. “When conditions force a delay, the key is communicating quickly so crews, subcontractors and clients all understand the plan moving forward.”

Another effective strategy involves maintaining a pipeline of ready-to-start projects. If weather or material delays push one project back, crews can be redirected to another prepared jobsite rather than losing valuable production time.

“If one project gets delayed, we try to have another project ready that can move forward,” Keithley explains. “That flexibility helps keep crews productive and prevents downtime.”

Breaking larger projects into smaller scheduling phases can also help production managers maintain steady workflow. By dividing complex installations into defined segments, contractors can deploy crews strategically and keep multiple projects progressing simultaneously.

Aligning Sales and Production

Scheduling problems often begin before construction even starts. Misalignment between sales teams and production departments can result in unrealistic timelines or incomplete project preparation.

Keithley emphasizes that successful production operations require strong communication between sales leaders and production managers.

Sales teams benefit from having clear visibility into production capacity and lead times before committing to project start dates. In many growing construction companies, production managers participate in regular planning meetings with sales teams to review upcoming projects and coordinate scheduling expectations.

This level of collaboration helps ensure that customer commitments align with the company’s ability to deliver projects efficiently.

Leadership That Drives Consistency

Beyond scheduling systems and operational processes, effective production management ultimately depends on leadership. Maintaining reliable project schedules requires teams that understand expectations, communicate clearly and work together to solve problems as they arise.

Keithley places a strong emphasis on team communication and process improvement. By maintaining strong relationships with field crews and subcontractors, he helps ensure that everyone involved in a project understands the plan, timeline and expectations.

“Every successful project comes down to teamwork,” Keithley explains. “When everyone on the job understands their role and communicates effectively, that’s when you see great results.”

As exterior construction continues to grow in complexity, production leaders like Keithley are playing an increasingly important role in helping contractors maintain efficiency, reliability and long-term operational success.

KEYWORDS: business management communication Missouri project management roofing materials scheduling subcontractors supply chain

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Author cathy connor
Cathy Conner is COO of Conner Roofing LLC in St. Louis, Missouri. With more than 20 years of experience in real estate and construction, she helps lead an exterior construction company specializing in roofing, siding and gutter systems. Conner holds graduate degrees from the McKelvey School of Engineering at Washington University in St. Louis and focuses on operational systems and production leadership in residential exterior construction.

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