Measuring Up

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Traditionally, it has been a challenge to manage office and field communications.

With entitled employees, you can’t let a privileged few hurt everyone.

Here are some simple practices and information that can help improve your customer service.

A key skill in being a proficient manager is the ability to communicate details and vision to your workforce.

Managing people has been and will always be challenging.

A lot has changed during my 40 years as a business consultant; yet much remains the same. Here are a few examples of the more common mistakes roofing contractors make.

Many of your employees face daily financial challenges. Put processes in place to protect them from themselves.

Running a business can be a lonely proposition.

Accounting, particularly profit and loss statements, is much easier to understand than many contractors realize.

In the beginning it can be a huge profit boost but eventually that return diminishes.