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Home » Topics » Columns

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Smart Business: Time For A Manners Check

Jim Olsztynski
February 2, 2008
No Comments
The late 1990s were the best time ever for the airline industry. Seats were packed elbow-to-elbow and the airlines made more money than ever before. United Airlines, then the nation’s biggest carrier, saw its stock price jet to more than $125 a share. United’s biggest hub is in my hometown of Chicago. They go almost everywhere out of O’Hare Airport and their fares are usually among the lowest, so I fly them a lot. What I remember most about traveling in that prosperous era was the rudeness and arrogance of United employees.
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Leadership Selling: The First Rule of Business

BNP Media Staff
February 1, 2008
No Comments
Rule No. 1 in the roofing business - We don’t put new roofs on houses, we put roofs on homes. There is a big difference between a house and a home. A house is a project, a physical entity, which is built and remodeled according to schedules with ladders, scaffolds and materials. A home is a place that neighbors admire and where families raise their children. Adhere to Rule No. 1 and you will already have distinguished yourself from the competition.
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Success With Hispanics: How to Give Safety Talks to Latinos

Ricardo Gonzalez
Ricardo González
February 1, 2008
No Comments
Company leaders consistently tell me that their No. 1 priority is safety. For the most part, I believe this is the case. This being said, the reality is that our safety talks to Latinos very frequently fall short of the level of importance and priority we affirm. I would like to help you with your safety talks with Latinos. I am speaking specifically here about the presentation of the actual safety talks. There are three key words that will point the way as it relates to delivering information on the subject of safety. They are clear, consistent and compelling.
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Safety Advice: Say Goodbye to GC's Liability

Chip Macdonald
February 1, 2008
No Comments
One indicator of a contractor’s success is the literal allocation of safety liability on the multi-employer jobsite, either through contract language or on-site practices. Ignoring these hidden liability traps during bidding and contract negotiation has landed many contractors in court without much of a clue as to why they’re there. When it comes to multi-employer projects, pay attention or pay up.
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Measuring Up: How to Avoid Plunder in Slower Economic Times

Monroe Porter
February 1, 2008
No Comments
Sometimes it can be difficult to keep things in perspective. Adapting to a changing market versus panicking and imagining problems that don’t exist can be a tough balancing act to follow. How do you keep your business sharp and prepare for the future without making mountains out of molehills? This article contains some business tips designed to help you keep things in perspective.
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Legally Speaking: Construction Contracts - The Waiver of Owner Notice Provisions

Trent Cotney, Attorney at Law
Trent Cotney
February 1, 2008
No Comments
In construction contracts, the contractor is frequently required to notify the owner in writing of differing site conditions, changes in the scope of work, unforeseen delays, extra work and breaches by the other party. These notice provisions often contain a deadline for the notice to be given to the other party. For example, a contract may require the contractor to notify the owner in writing within 21 days from the occurrence of the event giving rise to a claim for additional compensation, extra time or relief under the contract. If the contractor fails to provide notice within the deadline, the contract may state that the contractor’s claim against the owner is waived. This article will focus on exceptions to the notice provision and circumstances where the notice provision is waived because of the acts or omissions of the owner or the owner’s representative.
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Technical Details: Composite Shingles

John D'Annunzio
January 7, 2008
No Comments
Recent technological advances have increased the acceptance of composite shingles in steep-slope roof applications. The increase in popularity can be attributed to the variety of styles and colors that are now available for these types of materials. The styles available include those that mimic the look of traditional three-tab shingles, wood shake shingles, slate shingles, metal and thermoplastics.
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Smart Business: Are You On Angie's List?

Jim Olsztynski
January 1, 2008
No Comments
Angie’s List is an Internet-based ratings and referrals organization that collects customer satisfaction ratings on companies in scores of home service categories, everything from plumbing to pet sitting to piano tuning. Roofing contractors are included. Formed in 1995, Angie’s List has been used by more than 500,000 homeowners in 124 cities nationwide, and it is steadily expanding. Most people who use the list pay a modest membership fee, which gives it some tangible value
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Editor's Note: A Few Resolutions

Rick Damato
Rick Damato
January 1, 2008
No Comments
It is evident to me that 2008 is going to be the kind of year that will require a great deal of planning followed by some remarkable execution to achieve success in business and life. Planning and measuring always bring about better results, but my senses tell me not to fool around this year.
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Measuring Up: Good Business Practices and the Lonely Roofer

Monroe Porter
December 1, 2007
No Comments
Roofing is a tough business. If it rains, you can’t work; if it doesn’t rain, you don’t need to work. Who can you reach out to? What advice do you heed? What advice should you avoid? Owning a business can be a lonely proposition. Most business owners are somewhat isolated. They work long hours, and it can be hard to find time for friends. Family and friends also may not understand what it is like to employ people, deal with customers and fully understand the stress of day-to-day business pressures.
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