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Home » Authors » Jim Olsztynski

Jim Olsztynski

Jim Olsztynski is editorial director of Plumbing & Mechanical and editor of Supply House Times magazines. He can be reached at (630) 694-4006 or wrdwzrd@aol.com.
Articles

ARTICLES

Smart Business

Smart Business: 16 Tips to Save You Time and Money

Jim Olsztynski
September 13, 2011
No Comments
“A penny saved is a penny earned,” may be an ancient and corny slogan, but it’s never outdated. Save enough pennies and they add up to dimes, dimes to dollars, and dollars eventually can add up to enough money to boost your company’s profitability and your personal lifestyle.
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Smart Business: Kudos to Southwest Airlines

Jim Olsztynski
July 28, 2011
No Comments
I wrote this a few days after the scary incident in early April when a five-foot long gash ripped open atop the fuselage of a Southwest Airlines (SWA) jet while the aircraft was cruising more than six miles in the air.
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Smart Business: A Timely Tribute to Tradespeople

Jim Olsztynski
July 7, 2011
No Comments
Movie reviews are not my specialty but this is an exception worth shouting from the rooftops. “The Tradesmen: Making an Art of Work” is an 88-minute social documentary that portrays the real life work, idiosyncrasies, and personal convictions of a multitude of working professionals.
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Smart Business: Spike That Jargon: Make Sure Customers Understand You

Jim Olsztynski
June 6, 2011
No Comments
Some of you might be a little puzzled by the headline to this article. What does “spike” mean in this context? It’s derived from journalism jargon in which editors commonly refer to spiking a story - that is, killing it for whatever reason.
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SmartBusiness: When You're in a Pinch, Try Customer Service

Jim Olsztynski
May 5, 2011
No Comments
A Wall Street Journal article from last summer caught my eye. Titled “Customer Service as a Growth Engine,” the article described efforts by large organizations such as Walgreen, Comcast, American Express and others to pay “more attention to customer service in an effort to increase sales and gain market share in the economic recovery.”
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Smart Business: Work & Sex: The Thorny Issue of Workplace Relationships

Jim Olsztynski
March 31, 2011
No Comments
Two things inspired this article. One was reading a take on it by my good friend Al Levi, who writes for Plumbing & Mechanical magazine. Al discusses his father’s absolute prohibition against his sons dating the hired help in their family business.
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Smart Business: First, the Good News ...

Jim Olsztynski
March 4, 2011
No Comments
Subcontractors everywhere are scrambling for work, and what work they’re managing to land isn’t very profitable, but there’s at least one little silver lining amid all the clouds. According to the American Subcontractors Association (ASA), legislators in various states across the country are adopting reforms that ensure prompt and full payment for the work performed by construction subcontractors.
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Smart Business: Skilled Labor Is Still In Short Supply

Jim Olsztynski
February 4, 2011
No Comments
Some things are so counterintuitive it’s a struggle to explain them. For instance, we’re now three years into the Great Recession, in which an estimated 8 million people have lost their jobs and countless millions more are working part-time or underemployed. 
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Smart Business: Common Sense vs. Nonsense

Jim Olsztynski
January 5, 2011
No Comments
Former U.S. Supreme Court Justice Potter Stewart is immortalized by his famous statement that while he couldn’t define pornography, “I know it when I see it.” He pretty much spoke for all of us in that regard.
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Smart Business: Reckoning Time For Trade Associations

Jim Olsztynski
December 7, 2010
No Comments
In general, trade associations in many industries are decades removed from their peaks in membership, participation and influence. 
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