I believe the best contractors use a portion of the winter downtime to catch up on new services and products and engage in continuing education for themselves and their teams.
Whether an OSHA inspection of your workplace is triggered by a workplace injury, a formal complaint or a programmed wall-to-wall inspection, being prepared beforehand will help.
After 41 years of consulting for contractors and also having multiple roofing contractors under retainer, I believe I can speak with some authority on the profitability of roofing contractors.