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Communication is the key to gaining the customer's trust.

There has been a recent increase in research papers, medical studies and trade-related accident investigations concerning a physical phenomenon known as "suspension trauma."

Residential builders typically do little to promote the use of fall protection.

A common problem for contractors is the same "get it done" person who works hard to drive things through the business, may not be the right person to answer the phone and qualify customers.

Moisture surveys can be of significant value to both building owners and roofing contractors on new and existing roof applications.

A job description is important as a baseline for employee development.

The age-old concept of "spring cleaning" has some merit in the roofing industry.

The distinction between an "employee" and an "independent contractor" can have critical implications.

I've heard it said that once a second employer arrives on site, with just one employee, the accident risk factor for everyone on site just went up by as much as 40 percent.