Articles by Jim Olsztynski

Most roofing companies don’t do any real marketing. Many don’t even know what it is.

Pay increases need to be a win-win situation if they are to keep coming.

This article provides a multitude of advice from various sources on effective credit and collection practices.

High school counselors everywhere advise students that they have a better future as a third-rate paper shuffler than as a craftsman.

Con artists count on personnel being too harried — or greedy — to notice their devious intent.

The construction industry has been living a charmed life for most of the 1990s and continuing through last year.

Service with a snarl is a way of life for many in the trades.

Profit must be calculated as a percentage not of cost, but of the final selling price.

In a perfect world, doing quality work would convince people to beat a path to your door. In the real world, you have to scratch and claw for every advantage.

When times are good, it’s not hard to find contractors who get plenty of work despite their best efforts to drive customers away.