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Sponsor Profile: ABC Supply Co. Inc.

December 1, 2007
Many distributors talk about putting the customer first. ABC Supply Co. Inc. lives that promise every day. For 25 years, the company has distinguished itself by following a single, simple guiding principle - take care of contractors better than any other distributor by understanding their businesses and offering products and services carefully selected to meet their unique needs.



Many distributors talk about putting the customer first. ABC Supply Co. Inc. lives that promise every day. For 25 years, the company has distinguished itself by following a single, simple guiding principle - take care of contractors better than any other distributor by understanding their businesses and offering products and services carefully selected to meet their unique needs.

The company is the largest wholesale distributor of roofing in the United States and one of the nation’s largest distributors of siding, windows and other select exterior building products. Headquartered in Beloit, Wis., it operates more than 360 branches in 46 states and the District of Columbia.

“Our sole focus is supporting the contractor,” said company founder and chief executive officer Ken Hendricks. “We put contractors’ needs before everything else, treating them like the professionals they are, giving them the respect they deserve and providing the products and tools they need to build their businesses.”

Proactive communication with its customers ensures that ABC Supply lives up to that promise. Through such efforts as nationwide Customer Advisory Panels and sophisticated customer engagement studies, the company contacts a full 40 percent of its customer database annually to find out what it is doing well and identify opportunities for improvement.

ABC Supply offers a complete array of residential and commercial roofing materials for low- and steep-slope applications. The portfolio includes asphalt, cedar, metal, slate, concrete tile, TPO, elastomeric acrylic coatings and more, along with a full assortment of accessories and related products.

Contractors can also turn to ABC Supply for a broad selection of siding (vinyl, fiber cement, steel, cultured stone, stucco and aluminum), a full line of windows and doors for new construction and replacement projects, decking, gutters and rainware, and all of the tools and equipment contractors need to get the job done.

The ABC Supply Catalog Division gives contractors easy access to more than 6,000 items, including hand tools, power tools, fasteners, caulks, sealants, ventilation equipment and specialty materials.

To make certain that products are delivered exactly where and when they’re needed, the company operates a fleet of more than 4,500 vehicles, including flatbeds, panel vans, knuckle booms, conveyor trucks, truck-mounted cranes and forklifts. For more information, visit www.abcsupply.com.

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