Field technicians juggling tools, tablets, and paperwork may soon have an alternative option to consider. Seattle-based Zuper, an AI-powered field service platform, has introduced Zuper Glass—smart glasses designed for roofing, HVAC, electrical, and plumbing crews that aim to streamline field operations.

The technology is currently in beta testing with select roofing customers and is expected to be commercially available to other industries in 2026.

The voice-activated glasses enable technicians to capture photos, record videos, complete inspections, and update job statuses hands-free. Weighing just 1.5 ounces and designed to fit alongside safety helmets and protective eyewear, the glasses feature a battery that lasts up to eight hours of active use. Actions sync with the Zuper platform and mobile app, providing updates from the field to back-office teams.

"Every day, our teams work in conditions that demand focus, safety, and precision—and anything that reduces distractions on-site is a win," said JT Ulyatt, CEO of Maven, a roofing and storm restoration company in Hampstead, N.C.

Built by the Trades, for the Trades

Zuper CEO Anand Subbaraj noted that the company developed the product with input from field professionals.

"From roofers and HVAC techs to electricians and field supervisors, we worked side-by-side with the people who know these jobs best," Subbaraj said. "Their input helped us engineer a rugged, voice-activated, real-time solution that performs in the environments they work in, whether that's on a roof in the heat, an attic with low visibility, or a noisy construction site."

The technology addresses specific challenges roofers face in the field by keeping technicians focused on their work without requiring them to handle phones or tablets on-site. The system reduces manual documentation by utilizing AI to transcribe and summarize notes automatically.

"Safety and focus are essential," Subbaraj said. "Zuper Glass helps them stay hands-free, so they can capture photos, complete inspections, and communicate without ever reaching for a device. That means less paperwork, faster inspections, and better visibility for supervisors, without compromising safety."

Zuper Glass includes features intended for field conditions:

• Voice-Activated Control: Capture photos, record videos, complete checklists, and take notes through voice commands
• AI-Powered Intelligence: Transcribes and processes visual and audio input into job data
• Real-Time Synchronization: Connects field teams with back-office staff through platform updates
• Rugged Construction: Designed to handle dust, rain, and heat during extended use/li>
• Clarity-Assist Camera: High-resolution optics with noise reduction for documentation

Content captured through Zuper Glass is securely stored on the Zuper platform, allowing customers to maintain ownership and control of their data. The company employs a tiered pricing structure based on included features, with custom pricing options available for different plans.

Is This the Future of Field Service?

Subbaraj views Zuper Glass as both a current tool and an indicator of where field service work may be heading.

"By combining voice, vision, and AI, it turns every interaction into structured data and real-time insight," he said. "We're already seeing faster inspections, less paperwork, and better communication between teams."

He suggested the technology could help field teams shift from reactive to predictive operations. "As AI continues to evolve, Zuper Glass will help teams move from disconnected to fully connected, making work safer, smarter, and more human-centered."/p>

The technology also attempts to address workforce recruitment in the trades. "We're laying the groundwork for the next generation of field professionals," Subbaraj said. "Younger workers entering the trades expect intuitive, tech-driven tools, and Zuper Glass meets that expectation."

Lisa Crocker, Chief Administrative Officer at Roof Doctors in Fair Oaks, Calif., sees this as a step in construction technology development.

"For years, we've talked about digital transformation in roofing, but it's always been about software and dashboards. Zuper Glass takes that a step further—it brings intelligence directly into the hands, and now even the eyes, of the people on the roof."