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The Fuji Factor: How do you Handle a Crisis?

By Stephanie Fujiwara
November 27, 2012

Register now for our next free webinar in the Best of Success webinar series “Crisis Management” moderated by Steve Little, head coach and CEO at National Roofing Partners and his team at KPost as they share their experiences and offer advice on how businesses should prepare for and handle crisis situations.

During this webinar attendees will learn to:

  • Define the chain of command and the roles of the management team when confronting a crisis.
  • Develop and deliver the company’s message, both internally and externally.
  • Establish the lines and methods of communication before the crisis occurs.
  • Train employees on how to act and react and establish practice drills.
  • Develop a manual to cover crisis situations.

And don’t worry if you can’t attend the live event, you can view this webinar and others from our Best of Success series on-demand here.

 

KEYWORDS: Best of Success business management

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Stephanie Fujiwara is associate editor of Roofing Contractor. She can be reached at 248-786-1620.

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