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Home » Authors » Mike Feazel

Mike Feazel

Mike Feazel is the owner of Feazel Roofing in Westerville, Ohio. He’s a member of Roofers’ Success International’s Executive Advisory Board, and he can be contacted at 614-898-7663, ext. 104. For more information about Roofers’ Success International, call 877-774-5646 or visit www.yourrsi.com.
Articles

ARTICLES

Guest Column: Inspect to Protect Against Defects

Mike Feazel
May 6, 2008
No Comments
Defects happen. No matter what you buy, from the fanciest flat screen television to the cheapest sweater you can find, there’s a chance your product will have a defect in it. The same goes for shingles and roofing products. There are always going to be defects that creep up after a job is complete.
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Guest Column

Mike Feazel
November 1, 2007
No Comments
Here’s a scary statistic for every business owner: “The average organization loses 15 percent to 35 percent of its customers each year, primarily due to poor service.”
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View from the Top: Warranty Calls Equal Opportunities

Mike Feazel
September 1, 2006
No Comments
No matter what you call them - callbacks, warranties, or disruptions - these calls from a potentially upset homeowner are always an opportunity.
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View from the Top: Mastering Metal

Mike Feazel
August 1, 2006
No Comments
Have you mastered metal in your market? Contractors are often hesitant to try anything new. We have a tendency to stick with what we know. After all, that's how things have always been done.
Read More

View From The Top: Hail and Hurricanes: Why We All Pay

Mike Feazel
June 8, 2006
No Comments
Here we are at the beginning of another storm season. Already this year, the hail across the country has been more active than normal, and the projection for the coming hurricane season is that this year's batch of hurricanes has the potential to be even more powerful than last year's.
Read More

View from the Top: Fine Dining or Fast Food - Which Type of Estimator Are You?

Mike Feazel
May 1, 2006
No Comments
When you think of a great dining experience, what comes to mind? You probably start thinking about the great food. Then, there is probably a friendly staff offering professional service. The presentation of the food and the ambiance play a part as well.
Read More

ViewFromTheTop: The Connected Contractor

Mike Feazel
April 1, 2006
No Comments
Until recently, my salespeople and I haven't been wired for success. Sure, my team has always been successful at communicating the benefits of a new roof to our consumers and getting them involved with our company, but we weren't operating at top speed. We weren't connected.
Read More

ViewFromTheTop: Perception Is Reality

Mike Feazel
March 11, 2006
No Comments
What is the reality of your business today? Are you creating the success and profits that you're after, or are you struggling to get your company on the right track? If you're struggling to create the reality you've always wanted, the problem might actually be your perception.
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VIEW FROM THE TOP: Upselling: Best for Your Customers and You

Mike Feazel
February 7, 2006
No Comments
All of the hurricane activity this year has left a long trail of devastation that will take years to completely repair. The work by contractors and FEMA has only begun to pick up the pieces of homes and lives that were left in shambles by the roughest hurricane season on record.
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