Columns

RSS

Every contracting experience is made up of two components. The actual technical part of the job, and the service or psychological part of the experience.

On Aug. 1, the Occupational Safety and Health Administration (OSHA) implemented its new maximum penalty system.

This month’s focus on metal in Roofing Contractor provides a great opportunity to look at the sustainability of one of the oldest roofing systems.

Managing people has always been and will remain a challenge.

If one of my children was graduating from college today, and he or she was interested in a career in roofing, I might likewise give them one word of advice: Metal.

Creating a great experience for your customers goes far beyond installing a roof.

When I first got involved in the roofing industry in the 1980s, one of the most important events for researchers like myself was a series of technical conferences co-sponsored by the National Roofing Contractors Association (NRCA) and the National Institute of Standards and Technology (NIST).

I recently completed 40 years of consulting and I thought it would be fun to share some of the bizarre things I have encountered.