Contractors are always scrambling for work and looking for the next job. Since the 2007 recession many contractors have looked to diversification as a way to triumph over a slowing economy.
The National Roofing Legal Resource Center (NRLRC), a legal resource for roofing contractors formed by the National Roofing Contractors Association (NRCA).
There is a famous story about two people walking along a road in Africa. Several hundred yards ahead, a lion pops out of the bush and starts towards them.
The job requirements have appeared all around the country. One ad, placed by a Texas electronics company looking for an engineer, stated that the company would not “consider/review anyone NOT currently employed regardless of the reason.”
“A penny saved is a penny earned,” may be an ancient and corny slogan, but it’s never outdated. Save enough pennies and they add up to dimes, dimes to dollars, and dollars eventually can add up to enough money to boost your company’s profitability and your personal lifestyle.
Roofing contractors are notorious for their entrepreneurial spirit and willingness to take risks. Each and every day they bet on the rain and many other risk factors. Taking on new types of work might be tempting, but diversity may not equate to more profits and success.
Let’s face it - few things are the way they used to be. In the current economy with millions of people searching for work, you’d think finding qualified candidates would be a snap.
Because we will never truly get away from the
roofing industry’s hands-on practices in product application and service
doesn’t necessarily mean that we have to handcuff ourselves and our companies
to the same sales, production and accounting ways of the past.
Customer complaints are an inevitable part of business. A few simple policies and skills can help control the situation. Start by understanding that the goal of good customer service is to keep normal people from becoming more angry or difficult, not to make crazy people sane.