David Weekley Homes Honors ABC Supply Co. Inc. for Outstanding Service
August 10, 2016
BELOIT, Wis. – For the eighth time, building products distributor ABC Supply Co. Inc. has been honored with the prestigious symbol of world-class excellence, the “Partners of Choice” Award from David Weekley Homes. The company received an “A” ranking in Service, reflecting ABC Supply’s commitment to deliver products and services that improve contractors’ abilities to better run their businesses. Out of a field of approximately 200 companies, ABC Supply is one of only eight “Service” winners this year and one of only 24 “Partners of Choice” Award recipients.
ABC Supply is the largest wholesale distributor of roofing in the United States and one of the nation’s largest distributors of siding, windows and other select exterior building products. David Weekley Homes, headquartered in Houston, operates in 22 cities across the United States and is the largest privately held homebuilder in the United States.
David Weekley Homes implemented its comprehensive supplier evaluation system and the “Partners of Choice” Award program in 2004. The proprietary evaluation platform allows the company to analyze the performance of its suppliers in diverse industries, provide feedback and recognize top achievers.
Each year, more than 1,000 David Weekley Homes team members are invited to rate each supplier’s performance in Quality and Service. Then, through a series of discussions, meetings and coaching calls, David Weekley Homes and its suppliers search for the best way to achieve excellence together. Through this process, David Weekley Homes takes “partnering with its suppliers” to world-class levels.
Bill Justus, the home builder’s vice president of supply chain services, developed the evaluation platform as a tool for reducing channel costs, improving service and providing the highest degree of homeowner satisfaction.
“We are honored to receive this recognition,” said Dan Piché, ABC Supply’s vice president of national business development. “We strive to deliver world-class service to our customers, so it’s great to know that they believe that we are fulfilling this promise.”
“The survey also gives us a chance to receive valuable feedback that helps us continue to improve our service and quality,” he added.
Justus said, “Our unique survey process creates a measurable way to not only gauge the performance of a company but also to look at how it performs against companies in other industries. You don’t achieve an ‘A’ ranking through a single event. Rather, you earn it through thousands of interactions with our company throughout the year. Our friends at ABC Supply have proven through their actions to be best-in-class in delivering Service throughout our organization.”
For more information, visit www.abcsupply.com.