RALEIGH, N.C. — Understanding the challenges building professionals face when needing to locate and order replacement and service parts, Builder Flash LLC has introduced a one-stop mobile shop, MyServiceParts.com.
According to the company, MyServiceParts.com is a mobile service parts center offering builders, remodelers, contractors, building owner managers and service professionals the opportunity to purchase service parts from their smartphone, tablet or laptop and have them delivered directly to any jobsite. From the easy-to-navigate site, users can search by manufacturer, product type or SKU to find what they are looking to order. Each item links directly to product offering, direct from manufacturer pricing, warranty and installation information.
“As a builder, I know first-hand how challenging it can be to locate and order parts from the field; it is time consuming, expensive, and there is no one source for all parts,” said Carolynn Brescka, co-founder. “It was time to make a change, to make it easier for business professionals and their customers. That is why we are elated to launch MyServiceParts.com.”
While shopping, users can easily review and update their order as often as they like. After checking out, MyServiceParts.com sends an instant email order confirmation and ensures timely delivery to any location requested. Every customer is notified when products have shipped and can track their progress as they like. Professionals have the opportunity to create an account to house purchasing history, customer information and preferences to streamline the process each visit.
For each manufacturer, MyServiceParts.com provides a monthly sales report which tracks sales, order logistics and direct site traffic. Each report will show the breakdown of sales by product or SKU, customer information, regional demographics and order dates. Additionally, users can view various breakdowns of conversation traffic to gain an understanding of how users are finding each product whether its site links, Google ad words or active Internet searches.
As an exclusive loyalty reward for manufacturers interested in pilot membership, new members will receive free setup, a free enhanced reporting upgrade, no monthly fees for six months and will be included in the industry-wide marketing launch strategy to relevant trades.