pulseM is a revolutionary SMS-based technology that offers effortless and natural customer engagement, allowing you to take the pulse of your customer base in seconds. The best part? pulseM engages in a way customers are used to, leveraging technology they rely on every day and enjoy using, increasing take rates and the likelihood you’re receiving honest, emotional feedback. pulseM provides actionable intelligence, boosts positive online reviews and helps you head off negative sentiment before it hits the internet. Prevent unhappy customers from going to social media, take the happiest customers to social media. For more information, visit www.pulsemonline.com.