search
cart
facebook twitter linkedin youtube instagram Spotify Podcasts Apple Podcasts TikTok Spotify Podcasts Apple Podcasts TikTok
  • Sign In
  • Create Account
  • Sign Out
  • My Account
  • NEWS
  • TOPICS
    • Cool Roofing
    • Event News
    • Latinos in Roofing
    • Low Slope
    • Legal
    • Metal
    • Project Profiles
    • Roofing Supply Pro
    • Roofing Safety
    • Steep Slope
    • Sustainable Roofing
    • Technology
  • EXCLUSIVES
    • Best of Success
    • Contractor Profile
    • IRE Show
    • Roofing Contractor of the Year
    • Top 100
      • Enter the Top 100
    • Young Guns
    • State of the Industry
  • MULTIMEDIA
    • Videos
    • Podcasts
    • Roofing Quizzes
    • IRE Videos
    • Webinars
    • Infographics
  • PRODUCTS
    • New Products
    • Featured Products
  • COLUMNS
    • Editor's Note
    • Exit Planning
    • Guest Column
  • EVENTS
    • International Roofing Expo
    • Webinars
    • Best of Success Conference
    • Industry Events
  • DIRECTORY
    • Associations
    • Distributors
    • Manufacturer/Supplier
    • Business Services
    • Get Listed
  • MORE
    • Roofing Contractor Newsletters
    • Techos y Más Advisory Board
    • RC Store
    • Roofing Supply Pro
    • Custom Content & Marketing Services
    • Market Research
    • Sponsor Insights
    • Company Spotlights
    • Classifieds
      • Auctions
      • Business For Sale
      • Business Opportunities
      • Equipment For Sale
      • Positions Available
      • Products
      • Safety
      • Software
      • Services
      • Training
    • Contact Us
  • EMAGAZINE
    • eMagazine
    • Advertise
      • Editorial Calendar
      • Contact
    • Archive Issues
  • SIGN UP!

Best of Success: Making Alternative Dispute Resolution Work for You

By Tom Watts
November 9, 2009
Roger Harper, Principal, Creative Dispute Resolutions, and Chris Dunn, Attorney, Walter Lansden Dortch & Davis LLP, know legal disputes can be expensive and time consuming. Their session on alternative dispute resolution detailed the benefits of lesser-known options such as arbitration and mediation.

Dunn


Roger Harper, Principal, Creative Dispute Resolutions, and Chris Dunn, Attorney, Walter Lansden Dortch & Davis LLP, know legal disputes can be expensive and time consuming. Their session on alternative dispute resolution detailed the benefits of lesser-known options such as arbitration and mediation.

“Concurrent with the slowdown in new development, construction claims and litigation are increasing,” said Harper, who serves on the Panel of Commercial Neutrals with the American Arbitration Association. “The prospect of future work is generally not available as means to resolve claims. Many contracts only have cursory or insufficient provisions for claim resolution.”

Dunn noted that advance planning can help head off problems before they crop up. “Think of options at the contract stage, before people’s blood is boiling,” he said.

“Whether you want to or not end up in litigation, you need to be thinking about it at the contract stage.”

Harper

Dunn likened arbitration to a private version of court litigation. “Arbitration is a formal procedure including submission of briefs, limited witness testimony and presentation by counsel,” he said. He noted that arbitration was typically faster and less costly than litigation, and arbitrators have specific industry expertise, while a judge may not.

On the flipside, Harper said mediation is a facilitated discussion between the parties of a dispute to reach an agreement on all or part of the issues. “A third-party neutral (mediator) works with each party and their counsel either separately or as a group to facilitate an agreement,” he said. It’s an informal process focused on settlement rather than determining fault and assessing damage.” According to Harper, advantages to mediation include that it’s relatively cheap and quick, and is generally completed in a day. It can occur at any point in the process, and the results are confidential.

Harper noted mediation does have some possible disadvantages. “Parties may not be able to reach an agreement, and it may not be suitable for highly complex disputes that might require rulings on issues of law,” he said.

Dunn and Harper recommended that contractors develop alternative dispute resolution clauses for future contracts, maintain awareness of evolving methods and practices of dispute resolution, and periodically evaluate their agreements.

Share This Story

Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!

Tom Watts was the associate editor of Roofing Contractor.

Recommended Content

JOIN TODAY
to unlock your recommendations.

Already have an account? Sign In

  • KEE membrane application on a roof

    A Beginner’s Guide to Single-Ply Roofing Membranes

    While PVC and TPO appear extremely similar, the chemistry...
    Low Slope Roofing
    By: Peter Gross
  • QXO TopBuild Graphic

    QXO’s $17B TopBuild Deal Expands Reach Across Roofing And Insulation

    Analysts say the acquisition expands QXO’s reach beyond...
    Roofing News
    By: Tanja Kern
  • A couple stands facing a very nice home

    The Homeowner's Roofing Journey in 2026

    RC asked homeowners what their roofing journey was like,...
    Steep Slope Roofing
    By: Art Aisner
You must login or register in order to post a comment.

Report Abusive Comment

Manage My Account
  • eMagazine Subscription
  • Sign Up for the Newsletter
  • Online Registration
  • Manage My Preferences
  • Subscription Customer Service

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to the Roofing Contractor audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of Roofing Contractor or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • 3 roofers unrolling a roofing membrane
    Sponsored byGAF Commercial

    PVC: Protection. Versatility. Convenience.

  • You can't bring a dollar amount to peace of mind.
    Sponsored byDaVinci® Roofscapes

    Why Homeowners Are Investing in Premium Roofing Systems

  • A layeresd image including metal roofing
    Sponsored byFlashCo

    5 Common Misconceptions about ES-1 Edge Metal

Popular Stories

3 roofers unrolling a roofing membrane

PVC: Protection. Versatility. Convenience.

Texas Supreme Court building

Texas High Court Tosses $4.3M Verdict in Roofer Fall Case

interior of warehouse

Video: BJ’s Roof Collapses During New Jersey Flash Flooding

Events

July 28, 2026

How Top Home Services Companies Turn Every Conversation Into Predictable Revenue

In this webinar, we'll outline how top contractors are turning every conversation into predictable revenue by coaching every comfort advisor visit, not just the ones a manager rides along on.

July 30, 2026

Pushing the Envelope - Going Beyond Conceptual Design

Credits: 1 AIA LU/HSW; 1 IIBEC CEH; 0.1 ICC CEU

The focus of this presentation is to dive deeper, beyond the concept, and into proper building envelope design.

View All Submit An Event

Related Articles

  • 4 Things to Do to Make Extended Hours Work for You

    See More
  • Content Is King: Are You Joining Us for the 10th Best of Success?

    See More
  • Trent Cotney BOS 2019

    Best of Best of Success: Cotney Explores Changes for Subcontractors in Roofing

    See More

Related Products

See More Products
  • framing.jpg

    Complete Book of Framing: An Illustrated Guide for Residential Construction, 2nd Edition - Updated and Expanded

See More Products

Events

View AllSubmit An Event
  • December 7, 2026

    Best of Success

    Join roofing professionals from across the nation at the 2026 Best of Success conference, the ultimate destination for roofing professionals seeking the latest industry insights and networking opportunities. Pick up strategies for critical challenges like workforce shortage with innovative solutions, explore the latest advancements in roofing technology and sustainable practices, and gain valuable insights from industry leaders on navigating the evolving roofing landscape.
View AllSubmit An Event
×

Be in the forefront of the roofing industry!

Join thousands of professionals today. Shouldn’t you know what they know?

JOIN NOW!
  • RESOURCES
    • Advertise
    • Contact Us
    • Directories
    • Store
    • Want More
  • SIGN UP TODAY
    • Create Account
    • eMagazine
    • Newsletters
    • Customer Service
    • Manage Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • TikTok
    • YouTube
    • X
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing