Commit To Be Relentless About Client Satisfaction Paul Scelsi March 15, 2023 No Comments Veteran Customer Service Manager Shares Secrets to Successful Customer RelationsRead More
VIDEO: How To Ask For the Money April 29, 2021 One Comment Contractors do a great job when it comes to telling clients how to better their projects, but when it comes to asking for money, many contractors lose their voice. Read More
Don’t Take a Knife to a Gun Fight and Wonder Why You Lose Monroe Porter January 15, 2021 No Comments Avoiding a bad situation is always better than trying to get out of one, so make sure you’re up-to-date on your rights and legal options. Read More
Ten Rules for Managing Customer Complaints Monroe Porter June 4, 2012 No Comments While I have written about complaints in the past, it continues to be an area of interest and concern. In Read More