Collecting payments is a tricky balancing act of respecting your customers’ situations while also managing your own operations. Add the holiday season to the mix and it’s likely your struggles will only multiply.
But there are ways to navigate holiday schedules and payments while not looking like a Grinch. Roofing Contractor Group Publisher Jill Bloom speaks with Thea Dudley, CEO of Pocket Protectors, aka “The Credit Overlord,” on the issue of delayed payments during the final months of the year.