RC: How would you assess the state of the roofing industry in 2022?
Erick Vargas (EV): In 2021, every business was challenged by the pandemic in different ways. Followup CRM moved from in-person to full remote workforce. Thankfully, being in the software business, our sector has boomed. With most of the world needing to work remote, people now realize the importance of CRM software and tracking information in the cloud. The pandemic accelerated the roofing industry’s need for software by several years and Followup CRM is looking to meet that demand.