HOVER, USAA Work Together to Increase Speed of Property Claims Experience
SAN FRANCISCO, Calif. — HOVER announced it is working with USAA to help digitize parts of the property claims process for the leading financial services company’s over 13 million members. USAA’s adoption of HOVER will provide greater convenience and will help save time with some inspections in the claims process.
“During the pandemic, we’ve been laser-focused on accelerating our digital capabilities and finding new ways to serve our members in a rapidly evolving world,” said Sean Serafin, vice president of claims operations, USAA. “Enhancing our capabilities to handle claims virtually is a big part of this digital shift and HOVER is an important part of the experience.”