Best of Success Seminar: Hitting the Reset Button
When Heidi and Brad Black moved to Texas five years ago, they were hitting the proverbial reset button and as Heidi puts it, “literally starting with nothing.”
Still, they hit the ground running and by 2016, started High Performance Restoration L.L.C.
Already, they’ve had total revenue of about $17.5 million.
They offered insight into what it takes when “Hitting the Reset Button” during Best of Success.
Heidi Black shared that the couple, married for 18 years — and despite its share of ups and downs — has stuck together. The most important thing they’ve done is continually learn from various sources including courses like “Biblical Entrepreneurship” and on-the-job experiences.
For example, when they first moved to Texas, Brad spent the first two years successfully selling for another contractor. However, Heidi said growth opportunities were limited and Brad ended up having to move on.
“(The boss) literally blessed us out,” Heidi said. “So that was something we learned that was really important — how we end things and how we begin things is really important.”
Brad also stressed the importance of applying what’s learned when dealing with what can happen on a daily basis.
“With growth there’s always change, and with change there’s always conflict,” Brad said, noting the importance of being able to “enthusiastically engage conflict.”
“And just know that the last name of conflict is resolution,” he said.
Change could surface in many forms: cost-cutting measures, new processes and/or systems, and mistakes.
“How you deal with the conflict and engage in it and not try to avoid it — just take it on head-on — that’s going to equal the growth,” Brad said. “So I want you to think about your business that way, but also think about your marriage that way, too. And all of your relationships in general.”