It takes a special mentality and collection of skills to become a successful business owner. For one, owners must always think ahead of the game to determine the next step for driving business onward effectively. Secondly, they have to commit themselves to not only the success of their business, but also of their employees. Lastly, and arguably most important, they must maintain the belief that the customer is the center of the business, and without them, success simply isn’t an option.

Michael Sylvester, owner and founder of Novagard Solutions, and his team uncovered a way to integrate all three aspects into a flourishing business opportunity that’s proved successful, both internally and externally, for nearly four decades.