Items Tagged with 'Customer Satisfaction'

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5 Business-Building Tips for National Customer Service Week, Oct. 7–11

October 4, 2019

In honor of National Customer Service Week, ABC Supply Co. is sharing five tips with roofing contractors to improve their customer service skills.

Contractor Profile: Select Renovations

Commercial Roofing Company Gains Traction in Metroit Detroit Market; Owner Sees Business Getting 'Better and Better'

Andrew Dietderich

February 27, 2019

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In 2018, revenue grew about 25 percent compared with the previous year. That pushed Select Renovations toward a significant milestone: cracking the $1 million mark in annual revenue.

Mid-Western Commercial Roofing, Inc.: Tough as They Come

Quality Service, Honesty and Great Workmanship Carry Mid-Western Commercial Roofing, Inc. well into its Fourth Decade in the Deep South.

Art Aisner

February 19, 2018

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George Bock Jr. has watched the state reinvent itself from an agro-economy to a bonafide powerhouse in advanced manufacturing and technology.

What is a Sales CRM and Why Should You Care?

If you don’t have a sales CRM in place, you’re leaving a lot of potential money on the table.

Ryan Groth

October 19, 2017

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A sales CRM (customer relationship manager) system can tell you how much work you can expect to come in the next week, month or quarter.

Out of their Shell: SHELL Roofing Solutions

Rudy and Hector Gutierrez have a Unique Strategy to Rooﬁng: They View their Business as an Energy Company

Art Aisner

February 6, 2017

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Waiting for and reacting to the weather is not how the Gutierrez’s have built SHELL Roofing Solutions into a thriving business.

Atlas Roofing Roadshow Rolls Into 2017

January 30, 2017

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The in-depth sessions deliver dividends for contractors.

Highly Versatile Roofing: Carlson Roofing

The Ability to do Just About Any Roof at Any Time Keeps Carlson Roofing Thriving in the Pacific Northwest

Art Aisner

October 7, 2016

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Timing can be a funny, unpredictable attribute both in life and in business.

USA Insulation Franchisees Receive Guild Quality's Guild Master Award

July 15, 2016

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USA Insulation franchisees receive Guild Quality's Guild Master Award for commitment to service excellence and customer satisfaction.

Challenges and Solutions on the Current Labor Shortage in Roofing

Join us for an in-depth conversation about the labor shortage with a panel of low and steep-slope contracting and manufacturing professionals. We will discuss why businesses are finding it difficult to scale up to meet the rising work demand, and leave with solutions you could implement to potentially overcome staffing woes.

This course examines how researching and incorporating these rebate opportunities into the design and bid process can help solidify an end user’s decision to invest in an energy-efficient system like membrane roofs.

Roofing Contractor Magazine

2019 November

The November issue features our Residential and Commercial Contractors of the Year for 2019! Check out our interviews with these outstanding contractors, including video from Best of Success.

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