In January 2013, a young driver with Madsen Roofing & Waterproofing, Inc. — a commercial roofing contractor licensed in California, Nevada and Oregon — was on a delivery route in northern California and missed his turn. Instead of pulling into the next driveway or intersection to turn around, the 19-year-old attempted a U-turn in traffic and caused a crash that could have jeopardized Madsen’s multi-generational family business.
The 62-year-old passenger in the oncoming car he sideswiped suffered fractured vertebrae and a ruptured disk. He immediately underwent spinal surgery and spent the better part of a year in rehabilitation.