Positive workplace policies have long been uncontroversial. Typically, these policies set the expectation for employees that they will represent their employer in a positive light, and won’t make negative comments or engage in gossip about the company, customers or fellow employees. This seems common sense — what could go wrong?
Recently, Hills and Dales General Hospital found out the hard way what could go wrong. The hospital fell under the scrutiny of the National Labor Relations Board (NLRB), the federal agency responsible for policing our nation’s labor laws.