Seminar Session: Recruiting, Training and Retaining Employees
The session titled “Recruiting, Training and Retaining Employees” was led by Ken Kelly, president of Kelly Roofing, Naples, Fla., and Paul Brockman of Roof Maintenance, Nashville, Tenn. Kelly led off the session by describing his own entry into the family business at 17 after his father was injured in a fall. He recommended that contractors consult Michael Gerber’s book The E-Myth, which describes how typical small businesses get their start and details why many eventually fail.