To a large extent, successful roof applications are completed by skilled mechanics that conduct systematic tasks in a repetitive manner. Repetition increases the skill level, which in turn increases productivity. This is a constant in an industry that (largely) derives profit from production. Most companies train their mechanics to be productive workers. There is one sector of the industry that requires a different mindset: the repair sector. Skills required here include patience, persistence and analytical thought.
To a large extent, successful roof applications are completed by skilled mechanics that conduct systematic tasks in a repetitive manner. Repetition increases the skill level, which in turn increases productivity. This is a constant in an industry that (largely) derives profit from production. Most companies train their mechanics to be productive workers. There is one sector of the industry that requires a different mindset: the repair sector. Skills required here include patience, persistence and analytical thought.
Service divisions run contrary to the rest of the company. Profit margins (which are typically higher than production work) are not generated by production rates but rather by results. Stop the leaks and you get paid. If you don't stop the leaks, you are likely to have trouble collecting from the owner. The key to fixing a leak is properly identifying the source of the leak. This can be a difficult task.
If finding the source of a leak is accomplished through a systematic and efficient approach, the rate of effective repairs will increase. Some leaks, such as holes in a membrane, are straightforward, and the source can be identified almost immediately. Finding the source of other leaks requires diligence. The leak respondent should be an individual who is prepared to use any means necessary to properly detect the leak.