The National Roofing Contractors Association and Elk Premium Building Products Inc.have announced a pilot program to provide NRCA contractor members with an expedited system for resolving problems encountered when installing Elk Roofing Products.
The National Roofing Contractors Association, Rosemont, Ill., and Elk Premium Building Products Inc., Dallas, have announced a pilot program to provide NRCA contractor members with an expedited system for resolving problems encountered when installing Elk Roofing Products.
As part of the program, a special hotline is being established at Elk's headquarters and NRCA members who experience difficulties with Elk products or services are guaranteed priority service. Calls will first be routed to NRCA's Technical Services Section so NRCA will be able to provide appropriate follow-up; then calls will be sent to Elk.