From the start of the job to when the last truck leaves, it is vital to have visual documentation.
The papers have been served. Your company faces a large suit for faulty installation and poor workmanship. The other side boasts of having damaging evidence against your company. You know the truth — the damage was not a result of your work. Feel helpless? Feel defenseless?
An object used on vacation and during holidays can be your first tool of defense in presenting the facts and true history of the project. From the start of the job to when the last truck leaves, it is vital to have visual documentation. Start by taking photos or video footage of the project site before work begins. Throughout the job and once it is complete, capture images from all angles and address all comments and concerns daily. Compile this information into a job photo-book not only to assist in defending your claim, but also to provide a visual timeline of the project.