In today’s digital world, it’s easy to automate processes like inspection requests or pulling permits. RKG Roofing & Construction understands the need for such technology, but never forgets that roofing is a people business.
“Customer service is the name of the game,” said Robby and Kimba Garcia, the founders and owners of RKG. “Once the roof is complete we send all customers a text asking if they would recommend us to a friend. Each customer also gets a handwritten thank-you card thanking them for choosing RKG.”