A year ago, I told a co-worker that Twitter was a fad. It
would not last, I pronounced, because it was fluff and provided no clear
benefit. Who cares where tweeters are eating lunch?
Boy was I wrong. Not
about tweeting your dining selections – that really is fluff.
But people do care about obtaining useful information. And when
used well, Twitter delivers strategic nuggets more efficiently than most other
mediums, even for the design, construction, service and maintenance markets.
My epiphany moment came when I realized that Twitter’s
140-character limit can turn complex subjects into easily digestible “headlines”.
Those headlines can be scanned in seconds, quickly analyzed for benefits,
re-Tweeted, and linked to articles or blogs for further study.
Twitter can save time and point us immediately to content
that is meaningful for our jobs or personal lives. Rather than searching
recklessly throughout the Internet for the latest key trends, ideas and breakthroughs,
Twitter delivers topical headlines directly to our computers or mobile devices.
If you are in the construction or service fields, then you
might want to start embracing Twitter, Facebook, Linked In and other eMedia
tools. Social media is getting hotter by the day, even for men and women who sometimes
get grease under their fingernails. AEC pros are engaging in these platforms
not only to learn, but to reach out to their customers.
Several months ago, I signed up for a Twitter account to
follow a co-worker. Soon, a few people began following me, even though I wasn’t
seeking any followers and wasn’t tweeting. So recently, I sent out a few tweets.
I’ve yet to become good at using Twitter, but I admire people who are.
One such person is John Sonnhalter, founder of the
Sonnhalter marketing communications firm, which helps manufacturers reach
professional tradesmen in the construction, industrial and MRO marketers. As I
write this blog, John has 6,773 Twitter followers. No doubt, the large number
of followers is a result of his frequent and insightful tweeting and blogging.
John also distributes a free e-newsletter called
Tradesmen Insights and offers
a free contractor white paper when you sign up. Visit
www.tradesmeninsights.com or email
Jsonnhalter@sonnhalter.
While many of John’s posts are aimed at professional
business-to-business marketers, you’ll find it interesting to read how he is helping
them understand tradesmen. Several recent posts focus on connecting through
email, Facebook, Twitter, and LinkedIn. John is helping marketers develop best
practices for engaging you on your terms.
The founder of another marketing communications firm, Steve
Kleber of Kleber & Associates, also is reaching out to AEC pros. In addition
to being a frequent tweeter and video poster, Steve writes a blog called
Marketing Home Products (
www.marketinghomeproducts.com).
If your job involves specifying, buying or installing home products, you may want
to follow Steve.
Last week I participated in a Webinar on social media for
the AEC field. The company hosting the Webinar was Function, an integrated
marketing company that connects building product manufacturers with architects,
contractors, facility managers and distributors.
In addition to blogging and tweeting, Function is using
Webinars to connect the AEC market. Learn more about them at
blog.functionatl.com/.
So how does a pro get started using Twitter and cut through
the endless universe of electronic information? I recommend three steps.
* Sign
up for a Twitter account at
www.twitter.com.
Yes, the name is goofy, but you are signing up for a “headline” service
that will help you focus and save time.
* Find
and follow people you respect, whose opinions and insights you value. Stop
following people who don’t deliver information relevant to your business.
* Ask
your customers if they would follow you if you tweeted on topics relevant
to their needs. Many will accept. Then do it.
A great place to find insightful tweeters is on the Web site
you are visiting now, or in the printed pages of their magazine counterparts.
Many writers list their Twitter or email contact information at the end of
their articles. And you can follow me at
www.twitter.com/fauscht.
By: Michelle Hucal
Posted: March 24, 2010 9:24 AM
By: Mike Nelson Pedde
Posted: March 24, 2010 2:29 PM
http://bit.ly/9gaYC1 and http://bit.ly/dzQQUr
Mike.
P.S. We have a 'Twitter page' with links to articles on Social Networking and a number of 'Twitter Tools', here: http://bit.ly/9xPBDX and every Friday I do a 'Being Green' post (with links to ED+C and Sustainable Facility, among others), here: http://bit.ly/76EOJR
By: Efrain Ayala
Posted: March 25, 2010 1:01 PM
We encourage our clients to use Twitter to engage with prospects and customers (social media is about conversations!), share information and to turn digital connections into real-life opportunities (great at trade shows!).